With more than 75 years of expertise, WIKA Instrument, LP is the industry pioneer in the measurement of pressure, temperature, level, force, flow, and calibration technology. Since its founding in 1946, WIKA has grown into a family-run, privately held industry leader with eight domestic locations in addition to production facilities all over the world. WIKA provides a fantastic working environment, exceptional benefits, and professional advancement.
BASIC PURPOSE:
The Product Specialist provides product support and supports the overall business generation and development in the assigned market area by delivering application, product expertise and training. This role also supports inside, outside sales activities, channel and field service for WEgrid products. This role may travel with Field Sales as well as alone to targeted customers within the United States and potentially all the Americas. The Product Specialist may also have direct account ownership of key customers and a growth and revenue target.
MAJOR ACCOUNTABILITIES/RESPONSIBILITIES OF JOB:
Sales Support:
Develops and increases sales for assigned accounts in the WEgrid solutions field and related technology
Maintains contact with assigned accounts and ensures a high level of satisfaction for all internal and external customers in the market segment
Spends time in the field with experienced sales personnel to learn, train and visit key accounts; provides periodic sales coverage to existing accounts, jointly and/or individually \
Identifies and uncovers market needs and trends in cooperation with Sales Managers through penetration, execution, and retention sales initiatives
Implements strategies and manages activities with Sales Managers and Market Segment teams to meet sales goals
Partners with other WIKA sales channels and offers technical support in the specific market segment portfolio
Utilizes defined sales processes and is creative in developing new processes
Product Support:
Assists in the development of product, application and marketing tools to support inside and outside sales
Supports customer projects & applications needs and offers assistance to team members with kick-off meetings and final negotiations
Provides routine and timely feedback to Sales Operations as well as to inquiry & product management regarding market trends, competition intelligence, market prices, distribution channels, products and promotions, as requested
Performs and supports Field Service activities on WEgrid solutions
Helps to ensure a competitive product portfolio and develop possible product bundles for customers
Supports Webshop and website product portfolio positioning.
Establishes & manages price strategies, quote activities and training
Serves as a liaison between inside and outside sales
Acts as liaison between WIKA USA, WIKA Americas and WIKA Corporate on matters related to WeGrid
KNOWLEDGE AND SKILL REQUIREMENTS:
Minimum of A.S in Business or related Technical field. 3 years of work experience in product support role acceptable in lieu of a degree.
Bachelor of Science/Engineer or similar qualification is preferred, but not required
3+ years industrial/technical experience in sales/marketing/engineering
Previous experience with instrumentation or measurement technologies preferred
Ability to develop, plan execute market strategies