Do you have an eye for detail, love working with people, and want to be part of an organization making a positive difference in our community? The Community Foundation of the Holland/Zeeland Area (CFHZ) is looking for a new Donor Services &Administrative Assistant to do just that.
Why we are hiring a Donor Services & Administrative Assistant:
We are looking for a new individual to step into this important position on our team. As a small office, the Donor Services & Administrative Assistant plays a critical role in ensuring the office runs smoothly and that every person who calls or walks through our doors has a welcoming, positive experience. The Donor Services & Administrative Assistant is involved in key customer service and financial processes and provides administrative support for all areas of CFHZ's work. As a growing organization, we need the person who serves in this role to support our office and staff in providing the best possible service to our community. The Foundation has over 700 charitable funds which collectively have more than $130 million in assets, and in 2023 these funds received more than $17 million in new gifts and distributed more than $12 million in grants back into the community. It is an exciting time at the Community Foundation, and we need someone to help keep us organized and set up for success as we see interest in our organization and the services we have to offer continue to grow.
The Donor Services & Administrative Assistant is a fully in-person, on-site role. This team member will report to our VP of Development & Donor Services and work closely with our Donor Services & Events Officer.
How you would spend your time:
Serving as the first point of contact by phone or in-person for those interacting with CFHZ and providing general office management and hospitality to ensure CFHZ provides a personal, professional, positive and productive environment for guests and staff, including scheduling and coordinating internal and external meetings.
Providing executive administrative support to the leadership team, CFHZ staff, and organization-wide special projects and events.
Receiving grant recommendations and processing grant distributions.
Supporting database maintenance to keep records up to date and accurate.
Assisting with stewardship of donor funds
What characteristics/skills you need to be successful in this role:
Finds fulfillment in providing exceptional administrative support across a wide range of organizational functions.
Detail-oriented, accurate, and organized.
Enjoys interacting with people and providing personal and professional customer service to both external and internal audiences.
High comfort level working in a fast-paced environment.
Outstanding Excel and database management skills, previous experience preferred.
High comfort level engaging with a cross-cultural, cross-generational range of community members.
Relationship-oriented, able to quickly learn and recognize names and faces.
Flexible and adaptable to changing priorities, responds to interruptions and unexpected requests with a positive attitude.
Strong communication skills, anticipates the needs of others, filters information and requests effectively.
Punctual and reliable attendance with minimal last minute schedule changes.
Comfortable spending the vast majority of work time in the office at the front desk and enjoys working on a computer with data and spreadsheets.
Wants to have a positive impact on the Holland/Zeeland area.
How you will be compensated:
Full time, 40 hours per week, $20 per hour.
Paid time o?-20 accrued days per year, plus 9 permanent holidays, 3 floating holidays, and 7 half day summer Fridays.
Employee health, vision, and dental benefits (CFHZ pays 80% of premiums for employees), family coverage also available.
Employee assistance program for mental health counseling.
Simple IRA account with 3% employer match.
Individual professional development budget.
Constant sense of fulfillment from spending your days helping steward financial resources for the betterment of our community.
Our Mission: CFHZ seeks to ensure that our community thrives today, tomorrow, and forever by building our Community's Endowment to support high impact charitable projects, helping donors achieve their charitable goals, and leading and partnering in community-level initiatives.
Our Vision for a Thriving Community: We envision a fully thriving community where all who live or work in the Holland/Zeeland area equitably experience: physical, mental, and emotional health and safety; financial stability; high quality education; access to opportunities to achieve one's full potential; and a sense of belonging - are respected, valued, connected and have a voice in community decisions.
Why you might want to work with us:
We love the work we do in Holland/Zeeland, and it shows. We're certain you'll enjoy being part of positive action, as the Community Foundation continues to be involved in just about every community-improvement project and initiative in town. Located in the heart of downtown Holland, our home base is a beautiful office condo in the Plaza East Building on 8th Street. We are looking for the right person to join our talented and dedicated team who will share our commitment to excellence, stewardship and positive vibe. We're also proud to have been recognized as "Good for Employees" by Local First! Ask our staff, and they'll tell you there's nothing better than using your time and talents to help make Holland/Zeeland the best place it can be.
Interested in pursuing this opportunity further?
Send an email to info@cfhz.org by Monday, October 21. With your email include a resume and cover letter. In your cover letter, specifically address how a donor service and administrative role that incorporates both people skills and computer skills is the right fit for you. Interested individuals are encouraged to apply as soon as possible. Applications will be reviewed on a rolling basis.
CFHZ values the diversity of its workforce and all are welcomed and encouraged to apply. The Community Foundation of the Holland/Zeeland Area (CFHZ) will provide equal employment opportunity and not unlawfully discriminate on the basis of race, creed, color, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, religion, height, weight, veteran status, genetic information, pregnancy, or any other status protected by law.