Stand Out For Good, Inc. is a rapidly growing women's fashion company with 5 unique brands, in 130+ locations, across 38 states. Our stores feel like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the world.
Our Mission
"Stand Out. For Good". At Altar'd State, those four words are more than just than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.
Position Overview
The primary role of the District Leader is to provide leadership, direction, and support to multiple store locations within an assigned area. The District Leader will plan, implement and follow up on all company initiatives and processes within the district. This position is responsible for driving sales and profitability while ensuring the guest experience is exceptional. The District Leader will be teaching, coaching, and training future leaders. This position is responsible for building strong teams with a focus on the guest experience, associate development and exceeding company goals.
Primary Responsibilities
Leadership
Foster a positive work environment that encourages feedback and innovation
Motivate associates to achieve their maximum potential
Communicate both verbally and in writing with all associates and leadership team
Conduct store visits to motivate, inspire, train, and provide feedback on their people and store operations.
Review all store results on each visit with store leadership to development and identify opportunities
Communicate in a clear, positive and professional manner designed to educate, inspire, motivate and direct behavior of all store associates
People
Recruit, develop, and retain great leaders to ensure stores are staffed and delivering for the guest
Utilize company training tools to fully develop associate potential
Coach, give direct and honest feedback, and counsel associates for improved performance
Each quarter formally review with Store Leaders their opportunities
Deliver any needed progressive steps of discipline to include verbal and written warnings
Interact regularly with all levels of associates to gain insight on morale and to learn from them ways to improve operations and guest experience
Drive for Results
Drive and maximize district sales to achieve goals
Control and minimize shrink to meet company expectations
Plan and control payroll within budget
Drive company initiatives with a focus on goal attainment and expense control
Planning and Time Management
Demonstrate the ability to plan and prioritize Company objectives
Properly manage time to ensure all people and operational goals are achieved
Effectively organize resources and communications to maximize personal and district performance
Work with the Store Leaders on planning, assigning and achieving their goals
Guest Experience
Establish, teach, and demonstrate exceptional guest interaction
Provide associates training and development to ensure the guest receives an exceptional experience
Provide positive resolutions to challenges and complaints from guests
Address complaints and problem solve when appropriate with the assistance of Associate Relations and the VP of Store Experience
Visual
Ensure the company standards for visual presentation, signage, cleanliness, and organization are met
Consistently communicate as a field merchant to identify and maximize business opportunities
Develop partnerships with malls and centers to pursue and generate marketing opportunities
Store Operations
Utilize all available tools ensure the stores are running at maximum efficiency
Work with stores to achieve accuracy in shipping, receiving, and cash control
Communicate consistently with associates to ensure understanding and execution of company initiatives
Competencies
Leadership: Demonstrates strong leadership qualities and is able to oversee and delegate
Results Orientation: demonstrates the ability to consistently deliver results and achieve goals
Communication: effectively conveys information and ideas in concise and meaningful way through both written and verbal communication
Teamwork/Collaboration: effectively develops relationships and encourages idea-sharing that facilitates the accomplishment of goals
Required Physical Abilities
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Must have the ability to bend, stoop, reach, stand, move from one area of the building to another regularly
Must be able to sit and use a computer for an extended period of time
Manual and physical dexterity needed to operate a computer keyboard and handle paper documents repetitively
Sufficient near vision acuity to read information appearing on computer display screen, in hand-written forms, and printed on paper
Adequate hearing and verbal abilities to communicate effectively in person and by telephone
Ability to lift and carry items weighing up to 25 pounds
Desired Skills and Abilities
Show initiative to assume additional responsibilities.
Demonstrate the ability to adapt to changes
Exemplify a "Whatever It takes!" spirit.
Ability to travel (up to 90%) from store-to-store, within a given geographic area.
Ability and willingness to travel overnight for visits, training and business meetings
Ability to work varying days and hours, based on business needs
Strong people, leadership, recruiting, training and operational skills
Effective written and verbal communication skills with store leaders, VP of Store Experience and Home Office
Strong aptitude for interpreting retail data and applying solutions as problems arise
Ability to adapt to change and assume added responsibilities
Foster a positive and motivating work environment, encouraging feedback and innovation
Have established, taught, and demonstrated exceptional guest relationships through training, development, and lead by example in a specialty retail environment
Ensure high store standards including cleanliness are maintenance
Desired Education and Experience
Bachelor's degree preferred
5+ years of multi-unit retail or hospitality leadership experience required