Willow is a health and wellness innovator harnessing the power of artificial intelligence and clinical evidence to drive meaningful change in healthcare. We are using cutting-edge technology, data, and a highly engaging user experience to revolutionize chronic disease management and prevention. We are looking for a Lead UX Designer to create high-impact user experiences to make Willow products more delightful and intuitive and to achieve long lasting outcomes for customers. Your challenge will be to impart design ingenuity to a multi-channel user experience unparalleled by any other healthcare company. Reporting to the VP of Product Design you are a compassionate team leader who works in close collaboration with cross functional departments to influence product innovation. Must be self-driven and self-motivated to achieve results within time frames available.
Primary Duties & Responsibilities:
Create process flow diagrams, wireframes and click through prototypes that allow others to experience solutions and refine decisions for the benefit of a user centric design.
Interpret direction and business requirements, documenting UX/UI requirements and ensuring design intent.
Read, understand, and deliver from project requirements. Discover and write requirements where necessary to ensure user centric design is delivered and documented.
Solve and partner with visual designers to design brilliant digital experiences based on industry best practices and identify or present new leading interactions and user journeys.
Develop and support UX researchers to build testable rapid prototypes to collect and synthesize qualitative and quantitative research to inform and validate design decisions.
Adhere to and implement an interaction style guide and encourage a culture to reuse and implement standards to help user experience and reduce development times.
Create close working alliances with Product, Clinical, Marketing and Engineering functions to shape product design vision and strategy.
Seamlessly fill a player-coach role, providing strategy, leadership and hands-on product design.
Be organized and knowledgeable on project details and industry trends.
Deliver results with strong emphasis on quality and timelines.
Minimum Qualifications and Experience:
BS, BA, MS, MFA Degree in User Experience, Interaction Design, Human Computer Interface, Animation, Visual Design, Graphic Design or related field.
12+ years of progressive experience in interaction design, information architecture, and user experience.
Managerial experience with mentorship and team development.
Excellent communication, collaboration, presentation, and interpersonal skills.
Expertise with top level process flow diagrams (Lucid Charts etc.).
Advanced experience designing digital experiences (iOS, Android, and responsive/adaptive web apps).
Ability to create quick clean, high fidelity prototypes using Adobe XD (Proto.io, Framer, Figma, InVision, Axure, or other but willing to conform to company systems).
Expert experience with design tools like Adobe XD, Photoshop, Illustrator, Sketch, After Effects, etc.
Strong process orientation and documentation abilities.
Mastery of interaction design/UX principles and skills creating design deliverables including information architecture documentation, journey maps, rapid prototyping, site maps, concept diagrams, user scenarios, wireframes, flows, and annotated comps.
Ability to work in a fast-paced, demanding environment with exciting work and a fun team
When applying for this position, please include your resume as well as a portfolio URL link explaining what parts of the project you worked on for the products/experiences shown.
Physical requirements/Work Environment:
This position is full time on site, located in Irvine, CA.
This position primarily works in an office. It requires frequent sitting, standing and walking. This position requires sitting for long periods of time in front of a computer display or other digital devices. Daily use of a computer and other computing and digital devices is required. May require standing for extended periods when facilitating meetings, walking in the facilities. Some travel may be required so the ability to operate a motor vehicle and maintain a valid Driver's license is required.
The physical demands of the position described herein are essential functions of the job and employees must be able to successfully perform these tasks for extended periods. Reasonable accommodations may be made for those individuals with real or perceived disabilities to perform the essential functions of the job described.