Location: Candidates - preferred Washington DC Metro area. Remote candidates considered on a case-by-case basis.
Position Overview: Indev is currently seeking an experienced Scrum Master to support one of our TSA customers in the Washington D.C. Area. The TSA office seeks to expand its use of Salesforce to improve efficiency, reduce costs, speed up closing out redress cases, and produce dashboards for stakeholders. Some key features of the Salesforce system include electronic case submission, front end user portal, and integrations with Login.gov, OKTA and other downstream TSA systems. The Scrum Master would lead and facilitate all Agile ceremonies with the development team and stakeholders using the Scrum framework to help support and produce project deliverables, which include Sprint Review reports, monthly status reports, and capturing and communicating project metrics.
This is a direct-hire, full-time position with salary and benefits. Indev provides a comprehensive benefits package, including Medical, Dental, Vision, 401k with match, Flexible Spending Account, and Paid Time Off (PTO)-including vacation and holiday pay.
Your future duties and responsibilities:
Work closely with Salesforce administrators and developers to create and maintain a backlog focused on solving customer challenges with Salesforce solutions.
Facilitate all Agile/Scrum ceremonies (Planning, Review, Retrospectives, and Daily Stand Ip).
Collaborate with project teams and stakeholders to facilitate discussions, drive decision making, and support conflict resolution.
Lead and support Product Owners in ensuring business requirements are well refined and meet development team's Definition of Ready.
Work together with lead business analyst to support Release Planning.
Participate in Scrum of Scrums to create transparency into team health, progress, and challenges.
Utilize Agile metrics as information radiators to provide transparency into and drive insights around team performance.
Effectively monitor and communicate team status/progress to key stakeholders.
Resolve any impediments to ensure the development team stays on schedule.
Drive continuous improvement through creating psychological safety, promoting self-organization, managing team morale, and experimenting with new practices.
Required qualifications to be successful in this role:
Bachelor's Degree from an accredited university or school.
8+ years' of practical/on the job experience as a Scrum Master guiding teams through Agile practices and values with cloud-based platforms (Salesforce, Azure, AWS, etc.).
Ability to coach the team to higher levels of scrum maturity.
Ability to remove impediments by identifying the right resources and pushing issues to resolution.
Ability to guide design and development efforts to ensure build plans, Sprint plans, and any other required deliverables are ready on time.
Ability to communicate clearly and concisely among stakeholders and team members to facilitate the definition, prioritization, and approval of work items for the team.
Experience with Agile tools (Jira experience is a plus).
Experience supporting the full SDLC, from initial discovery and feature decomposition, through delivery and deployment, and ongoing operations.
Certified Scrum Master from PMI or equivalent.
Additional preferred qualifications:
An ideal candidate has served as a Business Analyst and Scrum Master on a large Salesforce implementation.
Ability to perform simple Salesforce configuration changes.
Experience working with Federal agencies.
Currently or previously held a DHS Public Trust clearance.
Clearance: Must be a U.S. Citizen and be able to obtain a U.S. Federal government client badge and will be required to pass a government background investigation. Current or previous DHS Public Trust clearance preferred.
Why Indev:
Innovative Environment: Join a team that thrives on creativity and innovation, where your ideas are not only heard but encouraged.
Meaningful Impact: Contribute to projects that directly impact federal agencies, driving positive change on a national scale.
Dynamic Collaboration: Work alongside diverse experts who are passionate about pushing boundaries and making a difference.
Agile Mindset: Embrace Agile methodologies that encourage flexibility, adaptability, and rapid growth.
Learning Culture: Enjoy ongoing learning opportunities and professional development to expand your skill set.
Cutting-edge Tech: Engage with the latest technologies and tools in the data integration landscape.
About Us: At Indev, we're not just a company; we're a trailblazing force transforming the way solutions shape the future. As a dynamic player in the federal government sector, we're on a mission to empower agencies with cutting-edge data solutions that drive innovation, efficiency, and progress. Our team thrives on collaboration, innovation, and embracing challenges head-on to create a meaningful impact on the world around us. Let's innovate. www.indev.com
If you're ready to embark on a journey of innovation, collaboration, and impact, Indev welcomes you to join our team as a Senior Scrum Master. Let's shape the future together.