TekWissen group is a workforce management provider throughout the USA and many other countries in the world. Our client is a leading biotechnology company that combines technological insight with world-class manufacturing, scientific expertise, and process excellence and helps their customers to deliver new and innovative medicines that help treat a wide range of diseases. Our client specializes in pharmaceutical ingredients, Bioscience, Biopharmaceuticals, Custom manufacturing, Biotechnology, Life science ingredients, Nutrition, Microbial Control, Agriculture, Materials Science, Personal Care, and cell and gene therapy.
Responsibilities
Manage the document change request process for all electronic documentation for the site, and any other process and procedure related to document control by initiating and managing workflows in DMS.
Format final edits of documents (must have advanced proficiency in MS Word).
Assist/train other employees on use of the system and perform system troubleshooting/configuration improvement tasks.
Serve as the SME of the electronic DMS system.
Utilize Excel spreadsheets and other tracking software to input data used for quality tracking.
Support internal / external audits by copying, scanning, and distributing various documents as needed
Perform records management tasks such as filing, scanning, archiving, logbook issuing, and providing electronic copies of archived record requests if needed.
Perform other duties as assigned.
Required Qualifications
Associate's or above required.
4+ years of experience in the Oil/Gas or Pharma industries is required.
Basic GMP knowledge required.
Advanced proficiency with Word, Excel, PowerPoint, etc. required
Excellent written and oral communication skills, listening skills, independent and self-motivated, but team-oriented, with the ability to interact effectively with staff members from multiple levels and departments.
Experience working in a customer support role with many different departments and personnel levels.
Must have strong organizational skills and be able to manage and prioritize multiple assignments with tight turnarounds, while adjusting to changing demands and directives.
Able to follow directions and very detail oriented.
Strong ability to troubleshoot and problem-solve.
Team player but also, must be a self-starter, highly motivated and willing to take initiative with process improvements.
Highly responsible and a quick learner who follows all the outlined procedures.
TekWissen® Group is an equal opportunity employer supporting workforce diversity.