The Classroom Trainer is responsible for facilitating new hire orientation and other training courses for store team members at RaceTrac. This individual ensures material is taught in an engaging, accurate, and effective manner. The Classroom Trainer may also support other ad hoc activities to ensure successful onboarding of new Store Associates or recently promoted team members.
Duties and Responsibilities:
Facilitates New Hire Orientation sessions, both in person and virtually via Zoom, to ensure successful onboarding of new team members.
Ensures new team members are aware of RaceTrac's culture, core store functions, core performance standards, policies, and procedures.
Facilitates ServSafe food safety training to ensure understanding and compliance.
Facilitate any state or local testing for alcohol service in assigned regions as needed.
Actively engages with Team Members to ensure their learning and knowledge retention.
Delivers programs in line with developed curriculum.
Facilitates a strong classroom and onboarding culture.
Collaborates with internal stakeholders as needed to enhance training curriculum and programs. Recommend solutions that address the core needs of onboarding and other applicable trainings.
Assembles and distributes orientation materials.
Ensures all new Team Members understand the process for obtaining any required personal permits.
Collects classroom information including attendance and metric and measurement reports to ensure the continuous improvement and quality of programs.
Work Experience/ Education:
Holds self-accountable to high personal standards of conduct and professionalism.
Excellent speaking and presentation techniques.
Strong time management skills.
Superior organization and follow-up skills.
2+ years retail experience or related field a plus.
2+ years experience in a training or teaching environment required