Come join The Halal Guys, the leader (and pioneer) of American Halal Food. Launched 30 years ago as a halal street cart on 53rd & 6th in New York City, our beloved and iconic fast casual brand now boasts nearly 100 restaurants on three continents - with over 300 in development worldwide. In full growth mode, we have just launched a search for a General Manager to join the team at Washington Union Station.
Summary of Position
The Halal Guys General Manager is a proven leader who works with their team to achieve our highest standards. The General Manager is responsible for recruiting, development, training, performance, and retention of all personnel. The General Manager will manage inventory, food quality, controllable costs, and financial results. The General Manager is accountable for each one of our guest's complete and utter satisfaction in their experience by empowering team members to react positively, hospitality focused FIRST in every instance while maintaining a constant presence on the floor.
Duties and Responsibilities: • Communicates day to day operational expectations to ensure efficiency, sets the daily morale of the team & leads by example. • Responsible for completion of all administrative duties and paperwork. • Trains, develops, and coaches team members to provide consistent execution & exemplary service. • Expected to read the SOP manual, train based on its standards and be certified on all positions at the restaurant. This includes the team member handbook and shift running. • Confidently handles guest's complaints, concerns & service issues with grace. • Guarantees completion of all daily food safety checklists and proper food handling. FIFO knowledge of food safety and sanitation regulations. • Monitors all equipment & maintains preventative maintenance, timely repairs. • Ensures completion of inventories, staff meal documentation, prep & waste control. • Certifies & delivers team member & management evaluations in a timely manner and understanding of payroll procedures. • Resolves potential team member conflicts in a professional & confidential manner. • Maintains immaculate cleanliness & perfect organization of all areas of the restaurant. • An ambassador of our brand in the community & effectively builds relationships. • Ensures team members follow all The Halal Guys' policies & procedures. • Ability to work long hours and weekends as required. • Create a POSITIVE environment where ALL team members thrive & excel which includes YOU!
Skills and Certifications: • Certified Food Protection Manager (CFPM) identification card issued by DC Health. • Washington DC SERV Safe Certification (Preferred). • 3 or more years of managerial experience or equivalent position. • Experience managing high sale volume. • Experience managing large number ofemployees. • Inventory management, food cost management and labor management. • Working knowledge of data analysis and performance/operation metrics. • Ability to work in a fast-paced environment. • Ability to work under pressure. • Able to work on weekends and holidays as well. • Results Driven • Familiarity with MS Office and various business software.
Benefits:
The Halal Guys believe our greatest asset is our employees, we offer competitive salaries and a full benefits package to include, Medical, Dental/Vision, and PTO.