Hexaware is a dynamic and innovative IT organization committed to delivering cutting-edge solutions to our clients worldwide. We pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued and empowered to succeed.
Hexaware provides access to a vast array of tools that enhance, revolutionize, and advance professional profile. We complete the circle with excellent growth opportunities, chances to collaborate with highly visible customers, chances to work alongside bright brains, and the perfect work-life balance.
With an ever-expanding portfolio of capabilities, we delve deep into and identify the source of our motivation. Although technology is at the core of our solutions, it is still the people and their passion that fuel Hexaware's commitment towards creating smiles.
"At Hexaware we encourage to challenge oneself to achieve full potential and propel growth. We trust and empower to disrupt the status quo and innovate for a better future. We encourage an open and inspiring culture that fosters learning and brings talented, passionate, and caring people together."
We are always interested in, and want to support, the professional and personal you. We offer a wide array of programs to help expand skills and supercharge careers. We help discover passion-the driving force that makes one smile and innovate, create, and make a difference every day.
The Hexaware Advantage: Your Workplace Benefits
Excellent Health benefits with low-cost employee premium.
Wide range of voluntary benefits such as Legal, Identity theft and Critical Care Coverage
Unlimited training and upskilling opportunities through Udemy and Hexavarsity
Role: SNOW Senior Functional Consultant - ITOM
Location: Plano TX/Mclean VA(day one onsite, 3 days onsite in a week)
Experience: 12+ years
Work Mode: Hybrid
Salary Range: Market Rate
Job Key Responsibilities:
Job description:
Must Have Experience
Solutioning and Design the ITAM solution using industry best practices.
Work independently to architect, design, develop the Service Asset & Configuration Management.
Design ServiceNow CMDB solutions that maintain CMDB integrity and effectively support other ITSM processes.
Design, implement and manage asset, vulnerability, and Discovery integrations with other systems.
Hands-on with implementing CMDB, CSDM, SAM, Svc Catalogs in ServiceNow
Understand best practices and determine optimized procedures for updating CI data including the use of automated processes, discovery tools/integrations with other data sources.
Good understanding of developing plan, design execution, deployment of ServiceNow Discovery
In-depth knowledge of data modeling.
Experience in integrations of Discovery with the Servicenow CMDB.
Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases.
3rd party software integrations with ServiceNow
Experience in multiple ServiceNow implementations
Good to have Experience
Worked on CSM, ITAM, ITOM
Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.
Professional
5+ years of experience with ServiceNow required
8+ years of experience with IT Industry required
Academics
Certified System Admin
CIS-ITSM, CIS-Discovery, CIS HAM
ITIL4 Foundations certification is preferred.
Bachelor's degree or equivalent combination of education and experience.
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