Policy Specialist at ConsultNet Technology Services and Solutions in North Kingstown, Rhode Island

Job Description:

Job Duties:

Performs all administrative functions required for servicing of insured policy, certificate issue, and premium billing/collection.

• Process enrollments, terminations, plan changes, census changes and billing changes based on the provisions of the Account Requirements.
• Prepares certificate and schedule page, including any required endorsements for the policy.
• Researches and responds to correspondence and phone calls from insured.
• Assists and provide support with special projects to include new group implementation and maintenance.
• Cross-trained on most administrative functions for routine processes. Should maintain an accuracy level of 98% and process activities 98% in standard.
• Identifies, analyzes, and reports problems to the management staff promptly; suggests resolution with full documentation.

QUALIFICATIONS:

• Needs good organizational and time management skills
• Must be detail oriented
• Must have excellent communication skills - both written and verbal
• Must key at least 50 wpm with good accuracy
• Proficient in Microsoft Office, Word, Excel and Access
• Outgoing and customer oriented

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