OVERVIEW: The Financial Systems Analyst provides technical expertise and support to the Finance Department for the Finance ERP, Budget, and other ancillary systems. This position will begin by supporting finance-related special projects, primarily the implementation of the Paid Time Off (PTO) initiative. The PTO project will require new configuration to the Workday ERP, therefore, strong knowledge and understanding of Workday is required, and in depth understanding of Time Tracking and Absence modules is preferred. This position will act as a supporting
member of the ERP transition team, who are the subject matter experts (SMEs) and are currently implementing the Workday Financials platform. The Financial Business Systems Analyst will perform system testing, provide end-user support, address business user inquiries, and assist in development, design, and analysis activities. Additional responsibilities will include the development of procedures and documentation.
PRIMARY DUTIES & RESPONSIBILITIES
Collaborate with employees on technical projects, including the PTO initiative, to clarify user needs and develop new or updated business processes
Document and track PTO initiative requirements for the team to stay on track and focused on the next steps
Document PTO initiative decisions made, justification for decisions, background information
Document issues and risks related to the PTO initiative and facilitate discussions to resolve risks and issues
Test PTO system requirements and functionality
Define, coordinate/build, and deliver reports to meet operational needs
Define, test, and implement changes for financial systems
Design, document, and maintain financial system processes primarily related to the PTO initiative
Maintain technical proficiency and working knowledge concerning financial systems
Manage assigned projects within the scope of needs assessment, timelines, budget, and city standards
Prepare test plans, coordinate users, perform critical testing, and coordinate upgrades
Report on technical issues or questions to the ERP team and/or Finance Management and make recommendations for fixes or enhancements
Troubleshoot user application issues, document and report problems, and work to resolve issues with the SME's, vendors and IT as needed
Train end users on PTO functionality and processes
Performs other related duties as assigned
MINIMUM QUALIFICATIONS
An equivalent combination of education, training, and experience that demonstrates the required knowledge, skills, and abilities may be considered.
Education:
Bachelor's Degree in a Finance or IT-related field.
Experience:
Strong understanding and knowledge of Workday Payroll, as well as the Time Tracking and Absence modules. Good understanding of Workday HCM.
At least 2 years of business systems analyst experience emphasizing full-service ERP financial systems.
Preferred Qualifications:
At least four (4) years of progressively responsible analytical/administrative experience in areas such as control of complex governmental accounting systems, financial analysis, productivity improvements, work systems review, and complex spreadsheet development.
Experience with Microsoft Access from a development perspective
Advanced Microsoft Excel skills
Proficiency in SQL
Experience in effective financial analysis, including all related modules/activities for a governmental agency (state, county, or local level)
Experience with enterprise-wide ERP system implementations with state or local government is preferred.
Knowledge:
Knowledge of Payroll practices related to paid time off, compensated absences, and general payroll requirements
Knowledge of HFWA, CARES Leave, and other leave policies
Knowledge of the principles and practices of governmental finance and budgeting; methods, techniques, and processes, including budgeting and governmental accounting
Principles and practices of applications development, maintenance services operations, and project management
Personal computers and productivity applications, including Microsoft Office Suite products
Access database management
Database architecture and applications
System security measures and control
Program languages such as SQL
Skills:
Problem-solving, assessment, and project management
Interpersonal working relationships
Operating city standard computer equipment and peripheral devices
Technical writing and training
Software including spreadsheets, database management, presentation applications, and word-processing
Abilities:
Demonstrate a high level of technical curiosity to learn and apply new technologies
Think independently and consider cross-functional/downstream impacts
Organize and prioritize work, including establishment and fulfillment of goals and objectives
Work in a team structure
Prepare accurate reports
Establish and maintain effective working relationships with the financial SME's, department managers, other employees, technology industry representatives, other agencies, and citizens
Assess user needs, document business process workflows, and apply technical knowledge to develop solutions
Resolve technical support problems with vendors
Prepare training materials relating to technology applications and practices
Prepare ad hoc queries or reports
Handle sensitive situations with tact and diplomacy
Communicate effectively both orally and in writing and synthesize complex information into a more useful format for decision-makers and system users