We are seeking an experienced and motivated individual to join our GSCM Systems Support team in Midland, TX, as a Global SCM Systems Support Specialist. This position is critical to maintaining the integrity and standardization of transactions between Ariba and SAP (S/4 HANA). As a contractor, you will work closely with multiple teams, including Supply Chain, IT, and Accounts Payable, to ensure smooth operation and resolution of any issues related to Ariba transactions and SAP-configured supply chain processes.
Key Responsibilities:
Manage and communicate findings and recommendations from User Acceptance Testing (UAT) to meet business requirements.
Monitor, prioritize, and troubleshoot incident tickets assigned to the GSCM Systems Support team, ensuring effective communication throughout the lifecycle.
Identify and prioritize defects or enhancements in Ariba and SAP systems.
Collaborate with SCM, AP, IT, Ariba/SAP support, and suppliers to resolve issues experienced by users.
Ensure data consistency across Ariba and SAP.
Provide first-line support for end-user queries and problems related to SAP and Ariba.
Actively participate in team meetings and contribute to problem-solving discussions.
Required Qualifications:
Bachelor's degree in Supply Chain, IT, Business Administration, or equivalent experience.
Strong communication skills with the ability to collaborate across various teams and seniority levels.
Independent worker, adaptable to change, with excellent time management skills.
Proficiency in Microsoft Office with advanced Excel skills.
Ability to quickly learn new systems and processes.
Desired Qualifications:
Experience with Client's systems and organizational environment (Ariba Network, Contracts Management, Supplier Lifecycle, and Performance).
SAP S/4 Procurement experience.
SQL experience in MS SQL Server and S/4 HANA.
Equal Opportunity Employer:
Brunel is an equal opportunity employer and encourages candidates from all backgrounds to apply.