We are currently seeking an experienced Project Manager to join our team and lead the implementation and configuration of Bravura software for our customers' events. The specialist will be responsible to deliver Bravura software to Bravura's customers - translating the customer requirements to our technical staff members who will build the software (mobile and web) for the customer.
The primary location for this role will be in our Roswell, GA office, but travel will be required for some events.
Duties and Responsibilities:
Manage multiple customer accounts
Educate customers on the capabilities of Bravura's suite of software options
Understand the main goals and objectives of the customer and map their requirements to the capabilities of Bravura's software
Communicate effectively with customers and prospects
Demonstrate creative strategizing and problem-solving skills
Work in a fast-paced environment with multiple projects
Travel for on-site support to conferences and events
Master and maintain detailed knowledge of Bravura's software, its configuration options, integration points, and best practices
Consistently go above and beyond to give clients and event attendees the best experience
Act as a team-player
Display excellent written and verbal communication
Qualifications:
Self-motivated & driven. Have the ability to work and thrive under minimal supervision and sets of instructions
Exceptional attention to detail and accuracy
Exceptional organizational skills with the ability to work under pressure
"Out of the box thinker" when confronted with problems or issues
Strong communication skills
Ability to exercise good judgment, show initiative, professionalism and be proactive
Exceptional writing, editing, and proofreading skills
Ability to travel when required
Ability to work in a fast-paced, entrepreneurial environment
Ability to multi-task and be a team player who works collaboratively and effectively with others
Familiar with various computer application software and mobile applications and willing to learn and adapt