Organizational Change Manager
at Bridgewater Consulting Group, Inc.
in
Memphis,
Tennessee
Posted in Other about 2 hours ago.
Type: full-time
Job Description:
Position: Senior OCM Consultant
Location: Memphis, Tennessee - 100% onsite
Responsibilities
Develop the OCM plan and work with PMO to integrate with master project plan.
Track and report project status, risks, and issues.
Provide clear reference to service ownership, accountability, roles and/or responsibilities.
Present a clear, concise, and measurable description of service provision to the department/project.
Match perceptions of expected service provision with actual service support and delivery.
Analyze and refine schedules and workflows for resource allocation, and OCM project planning.
Develop a change management strategy and plan to drive employee adoption
Identify and assess situational influences and impacts to the organization(s)
Build a change sponsorship roadmap to empower effective leader(s) of change
Align key stakeholders and drive cross-functional collaboration across departments
Anticipate and manage employee resistance
Prepare Managers and Supervisors to coach and lead their people through the new Safety Culture
Develop, coordinate, and execute communication plans
Identify training needs and ensure complete and timely delivery
Develop change metrics and KPIs to sustain changes
Provide monthly reporting on plans and status of OCM efforts, such as:
Status reporting on OCM deliverables and milestones in support of project
Weekly updates with Primary Sponsor and Program Manager
Updates and ad-hoc reporting, at the request of the Primary Sponsor and Program Manager
The OCM deliverables developed for the client will be refined each week as reflected in the status report and tracked on the OCM Status Report.
Required
Bachelor's degree in Business, Human Performance, or Communication
Prosci Certification (Required)
7+ years proven business experience including developing/implementing change management activities
Project Change Mgmt. and/or Change Team: 10+ years (Required)
Developing & leading Organizational Readiness: 10+ years (Required)
Conducting/Mitigating Change Impact Assessments: 10+ years (Required)
Enterprise Change management: 10+ years (Required)
Leading Change Projects, i.e., People, Process or Technology: 10+ years (Required)
Lead Change management effort to include execution of key activities and deliverables
Experience in Change Management Strategy
Experience in Stakeholder Identification & Engagement Plan
Experience in Change Impact Assessment & Mitigation
Experience in Developing Organizational Readiness
Experience with Change Management working with Systems, Process and Process Change
Able to do address Measurement & Sustainability
Develop and execute project measurement programs including business readiness and roll out assessments
Support the development of future-state processes by ensuring that user roles, responsibilities and performance measures align with projected benefits
Support the identification and analysis of the impact of changes in the business process; raise issues and considerations to cross-functional teams
Understand impacts and dependencies of other projects and initiatives in the company; partner with external teams to ensure alignment
Produce communication materials including e-mails, PowerPoint presentations, voicemails, and printed media
Prepare leadership for communication and training event facilitation
Assist in defining end-user acceptance testing
Identify business readiness criteria and assist in defining the readiness process
Identify training requirements and assist in the development of training curriculum