Change Management Specialist with Salesforce Exp at KMM Technologies, Inc. in Rockville, Maryland

Job Description:

Position Name: Change Management Specialist

Work Location: DMV area (Only Locals)

Duration: Long Term

We need a "Change Management Specialist

1. "
2. Local to DMV area. Need to be onsite for at least two days a we
3. ekPosition is more of a "Business Process/Change Management" ro
4. leMust have demonstrable experience as a Train
5. erShould have working knowledge of Salesforce Lightning and at least one or two SF Cer
6. tsPosition deals with the training and adoption of Salesforce related apps across the Enterpri
7. seActual five years of experience is necessa

ry

POSITION SUMMAR

Y: The Organizational Change Management Specialist is responsible for creating and implementing change management strategies and plans that minimize resistance to and maximize user adoption of applications. This individual will apply change management best practices and proven, structured methodologies to continuously assess areas that require change management interventions, such as change readiness assessments, change strategy formulation, sponsorship development, stakeholder engagement, communication planning and execution, and training development and delive

ry.

RESPONSIBILIT

• IES:Assess change impact; develop and implement change management strategies and plans that minimize user resistance and maximize user engagem
• ent.Ensure an integrated project/change management appro
• ach.Create and nurture a network of change champions across the organization to participate in driving cha
• nge.Collaborate with cross-functional teams to understand product features, benefits, and user impact to tailor change management activit
• ies.Design and deliver engaging user education, including training materials, tutorials, webinars, job aids, and FAQs to foster user competence and confide
• nce.Lead effective communications that clearly articulate the change, the rationale behind it, and the benefits to the user. Leading communications includes creating the deliverab
• les.Create feedback mechanisms to gauge user sentiment, usage patterns, and areas for improvem
• ent.Facilitate the adoption of new products or features through targeted user outreach, advocacy programs, and community build
• ing.Measure and report on the effectiveness of change management activities, adjusting strategies as necessary to ensure succ
• ess.Stay abreast of change management best practices, trends in technology adoption, and user experience to continually improve our appro

ach.

MINIMUM QUALIFICATIONS, EDUCATION, KNOWLEDGE, SKILLS, AND ABIL

I

TIES: Basic Qualific

a

• tions Bachelor's degree in business, organization development, or related
• field.At least 5-7 years of experience working in a technology professional services, product, or consulting environment. Experience working in client-facing roles is a
• must.Change management certification in a best practice change methodology is required; Prosci/ADKAR is preferred. Strong understanding of change management principles, methodologies, and
• tools.Proven history of developing and implementing successful change management strategies, including stakeholder engagement, impact analysis, and business readiness in support of enterprise-level process improvement or technology implementation (e.g., Salesf
• orce).Demonstrated success in planning and executing organizational change strategies, communications programs, training programs and materials, and performance me
• trics.Detail-oriented, proactive, self-starter who advises on most effective strategies to successfully manage c
• hange.Excellent organizational and time management s
• kills.Excellent presentation and communication (verbal and written) communication s
• kills.Ability to work on multiple projects simultane
• ously.A commitment to becoming proficient in partner and technology applications that support key customer deploy
• ments.Experience in IT/Business Process transformational initia
• tives.Experience executing change management on Salesforce implementations, including developing training materials for Lightning. Prefer certification in one or more of the foll
• owing:SF Certified Ass
• ociateSF Certified Adminis
• tratorSF Platform Devel

o

per I ADDITIONALQUALIFICA

• TIONS:Experience in project/program management approaches, tools, and phases of the project life
• cycle.Experience in higher education d

omain.

Thanks &

Regards,

Sekh

ar PillalaTeam Lead - Talent Ac

quisition KMM Technolo

gies, Inc.CMMI Level 2 | ISO 9001 | ISO 20000 | ISO 27000

CertifiedWOSB, SBA 8(A), MDOT MBE &

NMSDC MBEContract Vehicles: 8(a) STARS III & S

chedule 70Tel: 240-800-1958 | Fax: (866

) 856 3684E-MAIL: sekhar.pillala@kmmtechno

logies.comwww.kmmtechno

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