Responsibilities: • Provides coaching and advice to managers on performance management and corrective action (relevant to the jurisdiction) enabling them to implement corrective action processes which are consistent across business entities; may deliver presentations and training as needed • Conducts internal investigations and advises on employee complaints and grievances (e.g., discrimination, harassment, retaliation) recommend solutions and assists with facilitation of resolution • Provides jurisdictionally appropriate legal advice and interpretation on employment legislation, and handles most aspects of involuntary employee terminations • In close partnership with People Business Partners, support managers and employees through departmental restructuring activities • Support complicated leave of absence, ADA and FMLA situations by offering a high touch and consistent approach to employees and leaders • Participate in broad range of projects across the People Experience team as well as recommend process improvement and policy development
Requirements: • 5 - 7 or more years in area of Human Resources in a global organization • 5 or more years in the area of Employee Relations; specialist jurisdictional or functional expertise preferred • Experience working with remote teams preferred • Strong knowledge and understanding of employment legislation, its interpretation and implementation, and of employment practices particularly in the areas of performance management, FMLA, ADA, FLSA & ERISA • Bachelor's Degree or equivalent • Higher certification in Human Resource Management (PHR, SPHR, SHRM-CP) • Demonstrate effective influencing skills to provide resolution to complex and highly sensitive employee relations issues • Experience leading multiple, concurrent, high-priority employee relations activities with a focus on timely and consistent execution with the ability to deliver high level of performance and service excellence • Ability to anticipate potential issues and diagnose root cause through effective listening skills and inquiry • Ability to work independently and be part of a team environment while developing strong professional relationships with peers, managers, executives and cross-functional teams • Stellar documentation skills are required along with excellent verbal, written and presentation skills • Ability to identify trends, analyze issues and communicate insights to influence change • Experience in preparation and delivery of presentations/training to employees • Ability to use sound judgment to problem solve, make decisions and involve necessary individuals at the appropriate time • Demonstrated at recommending appropriate solutions to People Partners and business leaders • Proficient at, and passionate about, coaching and developing manager capabilities • Strong analytical mindset and able troubleshooter adept at analyzing detailed information. • Demonstrated ability to work in a fast-paced, multi-cultural, global organization and to build strong trust-based relationships with remote client groups and colleagues