Collections Representative
at Search Solution Group
in
Toledo,
Ohio
Posted in Other about 4 hours ago.
Type: full-time
Job Description:
Requirements:
- Bachelor's degree in finance, accounting, or a related field.
- 3+ years' experience working in collections
- Experience with accounting software such as QuickBooks and General Ledger and advanced knowledge of MS Excel.
- The ability to work accurately and independently.
- Good verbal and written communication skills.
- Excellent analytical skills and an eye for detail.
- Outstanding leadership and managerial skills.
- Strong time and people management skills.
- Ability to work to strict deadlines.
Responsibilities:
- As a Collections Specialist, you will report directly to the Manager, Collections & Disputes
- You will be responsible for collecting revenues owed
- You will be expected to provide superior customer service and to provide prompt responses and resolutions
- Meet established collection objectives monthly
- Collect and manage past due accounts
- Use various computer systems simultaneously
- Build and maintain strong customer relationships and problem solve with the customer
- Preparation of monthly collection reports and recommendations on credit memos and write off activities
- Remaining informed of any legislative procedural training regarding debt collection.