Accounting Clerk at Paladin Consulting in Rochester, New York

Job Description:

Shift:11AM-8PM EST (Training 8AM-5PM the first 3 weeks)

Job Description & Responsibilities :

• Answers inbounds calls to resolve past due balances and meet daily collections and call goals.
• Initiates calls to clients based on risk to resolve outstanding receivables.
• Makes a decision to release or hold an at risk account based on established policies and procedures to mitigate risk.
• Maintains daily call requirements based on the forecast provided to ensure standards are met.
• The position is currently Hybrid, where the employee will be in-office or working from home two-to-three times per week.

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