The Enterprise Change Management team orchestrates priority change initiatives with enterprise-wide impact, with a vision of developing a lasting, sustainable change capability at Blue Shield of California. The Senior Manager, Change Management for strategic initiatives will report to the Senior Director, Change Management and Employee Engagement. In this role, you will lead large-scale change strategies/plans for Blue Shield, aligning fundamentally new ways of working across the enterprise. Initiatives will often have enterprise-wide impact, including new leadership mindsets, approaches to transform our talent practices, and reimagining the future of work to deliver on Blue Shield's business and people priorities. The role will also be accountable for client coverage to parts of the organization, serving as a strategic coach/advisor to leaders at the SVP/VP levels, while partnering with HRBPs, communications, enterprise learning and other teams to grow capabilities more broadly.
Your Work
In this role, you will:
Lead change strategy for multiple strategic priorities for the enterprise (cross-business integration, functional complexity, substantial and pervasive change)
Own overall change capability development for part of the enterprise
Coach/advise leaders at the SVP/VP level, along with select partners (e.g. HRBPs, internal communications)
Establish standards for change management at Blue Shield of California, leveraging internal/external practices, contributing to lessons learned and engaging in the broader community of change practitioners
Establish priorities, sets goals and coaches change management talent
Amplify and accelerate ability to meet the desired business and people outcomes of each priority
Foster organizational agility through engagements in and across the enterprise to more readily adapt in a continually-changing environment
Qualifications
Your Knowledge and Experience
Requires a master's degree or equivalent experience
Requires at least 10 years of prior relevant experience
Requires at least 4 years of management experience
Requires experience leading large-scale transformation projects across an entire enterprise (cross-functional, cross-business) from initiation through sustainment
Requires certification and fluency in a variety of change models & methodologies (e.g. Prosci, ACMP, AIM, Kotter, GE), applied at the organization, team and individual levels
Requires functional breadth in multiple related disciplines such as communications, adult learning, leadership development, org design and design thinking
Requires diagnostic and research skills to break down complex challenges, identify root causes, and structure targeted recommendations
Requires cultural awareness and empathy to create solutions with partners and clients that will endure
Pay Range:
The pay range for this role is: $ 145970.00 to $ 218900.00 for California.
Note:
Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.
About Blue Shield
Blue Shield of California's mission is to ensure all Californians have access to high-quality health care at a sustainably affordable price. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.
To fulfill our mission, we must ensure a diverse, equitable, and inclusive environment where all employees can be their authentic selves and fully contribute to meet the needs of the multifaceted communities we serve. Our continued commitment to diversity, equity, and inclusion upholds our values and advances our goal of creating a healthcare system that is worthy of our family and friends while addressing health disparities, promoting social justice, and integrating health equity through our products, business practices, and presence as a corporate citizen.
Blue Shield has received awards and recognition for being a certified Fortune 100 Best Companies to Work, Military Friendly Employer, People Companies that Care, a Leading Disability Employer, and one of California's top companies in volunteering and giving. Here at Blue Shield, we strive to make a positive change across our industry and communities - join us!
Our Values:
Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short.
Human. We strive to be our authentic selves, listening and communicating effectively, and showing empathy towards others by walking in their shoes.
Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.
Our Workplace Model:
Blue Shield of California is dedicated to making work-life balance a reality. Whether you prefer to work in an office or from home, we understand flexibility is more important than ever. That's why Blue Shield is a hybrid company, offering you the opportunity to decide where you can do your best and most meaningful work.
Two ways of working: Hybrid (our default) and office
Hybrid - In a business unit approved office a few times per year to 3 days per week, on average
Office - In a business unit approved office 4+ days a week, on average. If the role you're applying for is deemed an "Essential Role," the company has determined that the role can only be performed in a Blue Shield office or in the field and would require your to meet the office worker classification.
Physical Requirements:
Office Environment - roles involving part to full time schedule in Office Environment. Due to the current public health emergency in California, Blue Shield employees are almost all working remotely. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.
Please click here for further physical requirement detail.
Equal Employment Opportunity:
External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.