Custom Home Programmer at Best Buy in Spring, Texas

Job Description:

<div><span style="font-size:12px;"><span style="font-family:Arial,Helvetica,sans-serif;">The Custom Home Programmer provides a premium experience in the advanced programming of various control platforms in residential and commercial spaces. The programmer is responsible for deploying a robust network solution including installation, setup, and configuration. This role verifies complete system functionality and that the project scope of work has been successfully completed. Additionally, the Custom Home Programmer guide clients through how to fully enjoy and experience their new equipment. The programmer partners closely with Best Buy sales teams and Custom Installation Managers to ensure end-to-end support for their clients.<br><br>At Best Buy, we create work environments where every employee feels like they truly belong and contribute to our shared purpose. We are one of the best companies for our customers and employees because we fully embrace people from all backgrounds and identities. Our customer base is diverse, and we are committed to ensuring that our workforce is reflective of the communities we serve.<br><br>We are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.<br><br><b>Key Responsibilities </b></span></span></div><ul><li><div><span style="font-size:12px;"><span style="font-family:Arial,Helvetica,sans-serif;">Drives a positive customer experience by building relationships and providing solutions to their needs.</span></span></div></li><li><div><span style="font-size:12px;"><span style="font-family:Arial,Helvetica,sans-serif;">Programs various control platforms which integrate and automate various subsystems for either residential or commercial spaces.</span></span></div></li><li><div><span style="font-size:12px;"><span style="font-family:Arial,Helvetica,sans-serif;">Setup of advanced networking systems such as multiple VLANs, multiple WANs, VPN access, and wireless management solutions.</span></span></div></li><li><div><span style="font-size:12px;"><span style="font-family:Arial,Helvetica,sans-serif;">Reviews a scope of work from the Best Buy sales team and system engineered documents from the Engineering team to decide which components need to be programmed.</span></span></div></li><li><div><span style="font-size:12px;"><span style="font-family:Arial,Helvetica,sans-serif;">Teaches clients how to use systems after they are installed.</span></span></div></li><li><div><span style="font-size:12px;"><span style="font-family:Arial,Helvetica,sans-serif;">Works with Engineering team, Custom Installation Managers, and Best Buy sales teams to deliver the client's desired level of functionality and performance.</span></span></div></li><li><div><span style="font-size:12px;"><span style="font-family:Arial,Helvetica,sans-serif;">Meets the custom installation standards of excellence in customer relations, communication, cleanliness, and professionalism.</span></span></div></li></ul><div><span style="font-size:12px;"><span style="font-family:Arial,Helvetica,sans-serif;"><b>Basic Qualifications</b></span></span></div><ul><li><div><span style="font-size:12px;"><span style="font-family:Arial,Helvetica,sans-serif;">1 year of experience in programming, system integration, networking, or installation OR military equivalent</span></span></div></li><li><div><span style="font-size:12px;"><span style="font-family:Arial,Helvetica,sans-serif;">2 years of customer service experience</span></span></div></li><li><div><span style="font-size:12px;"><span style="font-family:Arial,Helvetica,sans-serif;">Current, valid driver's license</span></span></div></li><li><div><span style="font-size:12px;"><span style="font-family:Arial,Helvetica,sans-serif;">Have and maintain a driving record which meets Best Buy safety standards (e.g. minimal number of violations/accidents, etc.)</span></span></div></li><li><div><span style="font-size:12px;"><span style="font-family:Arial,Helvetica,sans-serif;">Must be at least 21 years of age</span></span></div></li><li><div><span style="font-size:12px;"><span style="font-family:Arial,Helvetica,sans-serif;">Ability to consistently lift 75 pounds individually or 150 pounds as part of a team</span></span></div></li><li><div><span style="font-size:12px;"><span style="font-family:Arial,Helvetica,sans-serif;">Acquire and maintain any state or local licensing, as required, within 90 days of hire</span></span></div></li></ul><div><span style="font-size:12px;"><span style="font-family:Arial,Helvetica,sans-serif;"><b>Preferred Qualifications</b></span></span></div><ul><li><div><span style="font-size:12px;"><span style="font-family:Arial,Helvetica,sans-serif;">Consumer Electronics Industry Certification in networking, home automation, system integration, or similar area</span></span></div></li><li><div><span style="font-size:12px;"><span style="font-family:Arial,Helvetica,sans-serif;">Experience in an in-home installation environment</span></span></div></li></ul><div><br><span style="font-size:12px;"><span style="font-family:Arial,Helvetica,sans-serif;">Best Buy is an equal opportunity employer.<br><br><strong>Application deadline: </strong>Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.</span></span></div> <p> Position Type: Full timePandoLogic. Keywords: Installation Manager, Location: Spring, TX - 77380