Primary Location: Washington, District of Columbia
V-Soft Consulting is currently hiring for a Cust Svc Rep for our premier client in Washington, District of Columbia.
Education And Experience "
A high school diploma or equivalent with a minimum of two (2) years of experience in the field or related area.
Customer Service Experience - 2 Years Required.
Knowledge of income and property tax - 2 Years Required.
Data Entry Experience - 2 Years Required.
Experience creating and managing database - 2 Years Required.
Banking / Financial Experience - 2 Years Required.
Knowledge, Skills And Abilities "
Ability to communicate effectively both orally and in writing to a variety of audiences.
Ability to research and interpret tax laws, regulations and policies.
Ability to perform basic business applications Microsoft Outlook and Microsoft Suites (Word, Excel, Access, etc.).
What You'll Do
Job Responsibilities:
Answer inquires to basic business registration, income and real property via telephone and written correspondence.
Research, establish and update all business tax accounts via an online system.
Receive and control business and income undeliverable refund checks.
Receive and process requests for waivers of penalties and interest on select accounts.
Review and adjust business registration, real property and income tax accounts which require correction and/or refunds.
Provide assistance and information to taxpayers on all business, income and real property taxes and related fees.
Input and update existing database accurately.
Determine and register applicable tax liabilities for all taxes and fees administered by OTR.
Receive and respond to general correspondence pertaining to business, income, real property and other related taxes and fees.
Research and prepare response for management signature.
Track and maintain data necessary for production reports.
Input and update existing database accurately.
Interested?
Qualified candidates should send their resumes to mkareem@vsoftconsulting.com
V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.
As a valued V-Soft Consultant, you're eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.
V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425.