Intake Manager We are a NO drama boutique personal injury law firm in Newport Beach and we are rapidly growing. We have a fun company culture, very low employee turn-over, and work hard together to accomplish the team goal! The intake team has expanded and we are in need of a strong Intake Manager to oversee the team! Hurry an apply today!
Position Overview We are seeking a Intake Manager to oversee and manage our intake team of 7 to help with the intake process of new personal injury clients. The ideal candidate will have strong organizational and communication skills and be able to work in a fast-paced environment.
Key Responsibilities
Manage and oversee the intake process for personal injury cases
Assist our team of Intake Specialist of 7
Handle high-volume of 100+ sign-ups per month
Screen potential clients for eligibility and follow up with leads
Ensure all necessary documentation is obtained from clients
Coordinate with attorneys and paralegals to ensure cases are properly assigned
Maintain accurate records and data entry
Provide exceptional customer service to clients
Qualifications
2+ years of experience in intake, preferably in personal injury law
Bilingual in Spanish is preferred
Strong organizational and communication skills
Ability to work in a fast-paced environment
Knowledge of personal injury law and legal terminology
Nice to have skills: Managerial experience, bilingual in Spanish, experience in sales or mortgage lending, experience handling inbound live calls (not transfers)
Benefits
Medical
Dental
Vision
PTO
Company Bonus!
Email Your Resume In Word To Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
ellery.fraser@cybercoders.com
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : EF6-1815553 -- in the email subject line for your application to be considered.***
Ellery Fraser - Executive Recruiter
Applicants must be authorized to work in the U.S.CyberCoders will consider for Employment in the City of Los Angeles qualified Applicants with Criminal Histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.
This job was first posted by CyberCoders on 08/15/2024 and applications will be accepted on an ongoing basis until the position is filled or closed.
CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please contact a member of our Human Resources team to make arrangements.
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