Clarity solves the most challenging problems for payers and TPAs. With the right mix of human touch and hi-tech, CMP meets healthcare ops head-on with claims adjudication services, robotic processing automation, auditing, and analytics, contact center management, staffing, omnichannel engagement, and strategic consulting services.
About The Role:
Title: Automation Specialist
Reports to: Development Operations Manager
Location: Remote - (Preference MO/KS area. May have to work in the office as
needed.)
Status: Non-Exempt, Full Time
Compensation: Hourly rate based on experience with incentive compensation and competitive benefits.
Responsibilities: • Participate in and/or observe training classes to identify efficiency and automation opportunities. • Learn existing automation software. • Develop new efficiencies in existing accounts. • Maintain and enhance processes as needed. • Create documentation on current and future efficiency projects. • Meet all required deadlines identified by the RPA Team. • Perform other duties as needed or directed.
Accountabilities: • Assists IT Department as directed. • Acts in accordance with all HIPAA Privacy and Security guidelines to ensure confidential handling of protected
health information. • Execute prompt analytical decision making/research with specific attention to detail. • Comply with State laws, and company policies and procedures.
Education & Knowledge • High school diploma or GED. • Minimum of two years of experience in the field or a related field.
Additional Knowledge, Skills, Competencies • Read and comprehend instructions, discussion, correspondence, and memos in English. • Ability to communicate technical information to nontechnical personnel. • Ability to read and analyze technical information to determine the usefulness of hardware and software. • Clear, effective written and verbal communication skills. • Resourcefulness and ability to take the initiative in development and completion of work projects. • Demonstrate excellent time management, prioritization, and ability to multi-task. • Initiative-taking, driven and resilient to meet and exceed targets and objectives. • Must be able to maintain confidentiality. • Ability to manage difficult situations and people in a positive and professional manner. • Applies effective listening techniques. • Must be able to work effectively alone and as part of a team.
Physical Requirements: • Sitting for extended periods of time. • Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools and to manage other
computer components. • Occasional inspection of cables in floors and ceilings. • Lifting and transporting moderately heavy objects (40 lbs.), such as computers and peripherals. • Walking, bending, and reaching intermittently. • Ability to travel as needed to clients and multiple service center locations.
Clarity firmly supports the principle and philosophy of equal opportunity for all individuals, regardless of age, race, gender, creed, national origin, disability, veteran status, or any other protected category pursuant to applicable federal, state, or local law.