Corporate Training Specialist, Auto Parts Stores at Replacement Parts in Little Rock, Arkansas

Job Description:

Get ready for an exciting journey with Replacement Parts, Inc.! We’re not just a company, we’re a family of companies including Crow Burlingame and Parts Warehouse Inc., headquartered in Little Rock, Arkansas. With a strong team of over 1,400 employees spread across approximately 220 locations in twelve states, we’re a force to be reckoned with in the aftermarket automotive parts, paint, and heavy-duty parts business. In 2019, we celebrated a century of service to our communities as a privately held business. Many of our employees have spent most of their working lives as part of the “Bumper to Bumper Auto Parts” family. Check us out at btbautoparts.com and apply today! 

We’re looking for a Training Specialist who can bring energy and enthusiasm to our industry award-winning team! This role involves developing and conducting training programs for our employees. This exciting opportunity is based out of our corporate headquarters in Little Rock and here’s what you’ll be doing:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Conduct training sessions focusing on store operations, sales, management skills, product knowledge, and customer service.


• Develop and update training materials, manuals, and presentations to ensure relevance and accuracy.


• Collaborate with managers to stay updated on new processes, products, and advancements in the automotive parts industry.


• Train sales staff to effectively communicate technical information to customers and address their inquiries.


• Organize and facilitate workshops or webinars to enhance employees' understanding of company processes, resources, and policies.


• Assess training needs through regular communication with management and field personnel.


• Monitor and evaluate the effectiveness of training programs and making adjustments as needed.


• Stay informed about industry regulations, safety standards, and best practices to incorporate into training modules.


• Travel to various locations to conduct on-site training and provide ongoing support to employees.

Our Benefits (all benefits are based on eligibility and subject to change)

• 401(k) employer matching


• Company Paid Vacation, Holidays, and Sick Days


• Medical, Dental, and Vision


• Company Paid Basic Life Insurance & Long Term Disability


• Short Term Disability


• Flexible Spending Accounts


• Additional Supplemental Life Insurance


• Accident Insurance


• Hospital Indemnity


• Employee Assistance Program


• Employee Purchase Discounts


• Scholarship Program


• Earning Incentives and Bonuses

Supervisory Responsibilities & Competencies

Rest easy! This role has no supervisory responsibilities. Instead, it’s focused on your development path and the development path of others! To succeed in this role, you should demonstrate job knowledge, instructional skills, continuous learning, customer service, ethics, organizational support, and sales skills.  Qualifications and competencies needed to succeed include:

• Previous experience in training or education.


• Strong communication and presentation skills with the ability to convey technical information in an accessible manner.


• Familiarity with adult learning principles and instructional design.


• Detail-oriented and organized, capable of managing multiple tasks and priorities.


• Ability to adapt training strategies to diverse learning styles and backgrounds.


• Proficient in using multimedia tools and technology for training purposes.


• Willingness to travel and work flexible hours as needed.


• Problem-solving skills to address challenges related to training and the needs of the business.


• Passion for staying updated on industry trends and advancements.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor's degree from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience preferred.

Language, Communication, & Mathematical Skills

Get ready to flex your brain muscles! You should also have the ability to read and interpret professional journals and technical procedures, as well as write reports, correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

This role requires some mathematical skills. You’ll need to be able to calculate figures and amounts such as discounts, interest, commissions, and percentages. Sounds exciting, right?

But that’s not all! You’ll need to fully apply your skills and experience as you carry out instructions furnished in written, oral, or diagram form. You’ll be solving problems and dealing with concrete variables in yet-to-be standardized situations. It’s like solving puzzles every day!

Let’s not forget communication skills.  You’ll have the opportunity to communicate with individuals throughout the company.  So, get ready to shine.

Mathematical Skills

This role requires some mathematical skills. You’ll need to be able to calculate figures and amounts such as discounts, interest, commissions, and percentages. Sounds exciting, right?

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

You’ll also need to be proficient in Microsoft Outlook, PowerPoint, Word, and Excel.

Certificates, Licenses, Registrations

Do you have a valid driver’s license and a clean driving record? Great!

Physical Demands

Now, let’s talk about the physical demands of this job. You’ll need to be able to stand, walk, use your hands to finger, handle, or feel, reach with your hands and arms, see both near and far distances, talk, and hear. Occasionally, you’ll need to sit, climb or balance, and stoop, kneel, crouch, or crawl. You’ll regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

The work environment is dynamic and exciting! Occasionally, you may be exposed to moving mechanical parts, outside weather conditions and risk of electrical shock. The noise level in the work environment is usually moderate.

Looking for a place where you can fit in, exercise your creative muscle, help people, and build a career? Join the RPI family and be part of our talented team committed to bringing value to those we serve and living our best lives – on and off the clock. Apply today!

Employment at Replacement Parts, Inc. is subject to post offer, pre-employment drug testing.  Equal Opportunity Employer.   Replacement Parts, Inc. is a drug-free workplace.  *This is a Safety Sensitive position due to the use of heavy equipment, moving conveyors and hazardous material.