Client Success Representative at AltaMed Health Services in Montebello, California
Posted in Other about 2 hours ago.
Job Description:
Position Title: Client Success Representative
Location: Montebello, CA 90640
Post Date: Posted Yesterday
Description:
Grow Healthy
If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn’t just welcomed – it’s nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don’t just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it’s a calling that drives us forward every day.
Job Overview
The Client Success Representative (CSR) position will develop relationships with large key clients. The CSR roll will serve as the main point of contact for external clients and will be the lead team member tasked with client satisfaction and success. This role will also include coordinating across internal Altura MSO teams, client, vendor(s) to develop business strategies, drive action plans and meetings. This role requires strong organizational, cross-functional execution, executive communication, presentation skills and relationship skills along with keen business judgment to be successful. CSR with excellent organizational and communication skills and be able to identify problems and develop solutions. As a CSR, you will play an integral role in organizing, prioritizing, and executing on the needs of Altura clients.
Minimum Requirements:
1. BA/BS degree in business, health care administration or related field required.
2. Minimum of 3 years of managed care experience (HMO, PPO, Provider Networks, etc.) required.
3. Working knowledge of provider network, eligibility, claims, credentialing, and utilization management preferred.
4. Must have an understanding of Medi-Cal, Medicare, RBRVS, case rate, capitation and other payment structures.
5. Familiarity with the overall healthcare landscape, key healthcare administration and payer processes.
Compensation
$82,696.64 - $103,370.80 annuallyCompensation Disclaimer
Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.
Benefits & Career Development
- Medical, Dental and Vision insurance
- 403(b) Retirement savings plans with employer matching contributions
- Flexible Spending Accounts
- Commuter Flexible Spending
- Career Advancement & Development opportunities
- Paid Time Off & Holidays
- Paid CME Days
- Malpractice insurance and tail coverage
- Tuition Reimbursement Program
- Corporate Employee Discounts
- Employee Referral Bonus Program
- Pet Care Insurance
Job Advertisement & Application Compliance Statement
AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
Remote Type: Hybrid
About US: As the nation’s largest Federally Qualified Health Center (FQHC), AltaMed is at the forefront of providing affordable, high-quality health care to underserved communities in Los Angeles and Orange Counties. At AltaMed, you will have the opportunity to work with a diverse team of dedicated professionals who are passionate about making a difference and supporting our community of over 400,000 patients.
Learn About AltaMed: Click Here
AltaMed Health Services Corporation is committed to providing equal employment opportunities for all qualified individuals. We strictly prohibit discrimination in employment based on race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin, age, medical condition, physical or mental disability, military or protected veteran status, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical conditions, genetic information, or any other characteristic protected by local, state, or federal law, ordinance, or regulation.
We are committed to promoting equality and inclusivity beyond our recruitment and hiring processes. We aim to create a respectful, valued, and inclusive workplace through training, advancement opportunities, and access to resources and support. We focus on fostering a diverse workforce because it enriches our organization and improves our ability to effectively serve our clients and community. We encourage individuals from all backgrounds to apply and join us in our mission to create a positive impact.
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