Manager - Business Banking Sales. at Ent Credit Union in Colorado Springs, Colorado

Job Description:

Company Description

Ent Credit Union exists to improve the financial quality of life of the people we serve. This mission drives us every day, but we are more than our mission. We're also individuals using our unique abilities to make our organization, and the communities we serve, better than they were yesterday. We're a not-for-profit that puts people above profits and actively invests in our community. Our rapidly growing team is expanding our reach to serve more people throughout Colorado. To spread our mission far and wide, we need people like you. If you're interested in a paycheck with a purpose, apply with us today. Our people make the difference, and we truly believe you are our greatest asset.

Job Description

Manages business bankers responsible for the selling of assigned credit union products and services generally for a specified geographic region or Mid-Market revenue segment. Ensures team sales goals are achieved. Oversees and trains Business Bankers, ensuring individual Banker production goals are met. Coordinates with Director to establish sales and budget goals and develops market objectives and strategies for the products/services sold. Develops revenue, volume, and market share objectives for assigned Bankers and market area. Assists in administering the annual budget for assigned area. Recruits, retains, coaches, and manages performance of assigned Bankers. Partners with key individuals in the credit union to develop, communicate and implement the sales strategy in order to meet/exceed business objectives, and exchange leads/referrals. Maintains and develops profitable relationships with members and industry associations.

Essential Functions

• Staff Strategic Goal Alignment: Ensure the CRM Tool is used to its fullest potential to gain accurate dashboard reporting. Facilitate joint call-blocks and pre-call planning with staff. Utilize the BB Sales and Service Plan to set individual goals and measure progress. Coordinate activities to continually market to large market businesses as well as leverage appropriate sponsorships and event attendance to our advantage.


• Department Leadership: Proactively monitor, coach, and motivate assigned staff to reach overall department goals. Accompany staff on prospecting and on appointments, as determined by management. Provide feedback to staff and Director, conduct reviews, and assist in the interview process for new hires. Resolve member issues escalated from staff as needed. Facilitate joint call-blocks and pre-call planning with staff. Service Center Involvement to increase engagement from Service Center staff, being proactive in expansion areas.


• Bank Secrecy Act: Remains cognizant of and adheres to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Qualifications

Minimum Formal Qualifications for this Position

• Bachelor's Degree with a Bachelor's Degree in Business, Finance, Management, or a related field


• 7+ years' combined experience in financial services to include at least:


• 5+ years' direct experience selling business banking products and services


• 5+ years' development of business relationships within the financial industry


• 3+ years' management / team leadership experience

Each year of relevant work experience may be exchanged for a year in a relevant degree program or vice versa. For example, a requirement of a bachelor's degree in accounting and 2+ years of account experience could be substituted for a high school diploma and 6 years of relevant accounting work experience or a master's degree in accounting and 0 years of work experience.

Technical or Specialized Knowledge/Skills:

• Proven leadership skills including sustained development, influencing, mentoring, delivering feedback, planning and coaching in a financial institution environment.


• Familiarity with supervisory skills and best practices.


• Strong command of business banking practices.


• Ability to acquire Business Members through traditional means to include cold calling, prospecting, nurturing, and business development.


• Knowledge of credit union products/services, credit union operations, and current market trends


• Ability to make critical decisions independently


• Business relationship management to include retention and expansion of business services and products and networking activities.


• Knowledge of sales and sales strategies


• Working knowledge of commercial/small businesses.


• Relationship Management - influencing, advisory, and acquisition skills.


• Problem solving - superior problem solving skills.


• Communication - superior verbal and written communication skills.


• Sound decision making / managing the member experience with credit union regulations and procedures.


• Strong knowledge of business economics and banking.


• Working knowledge of commercial/small business typical processes and procedures.


• Proficient with the Microsoft Office Suite of products (Word/Excel/Outlook).

Certifications Required:

• Valid Driver's License with an acceptable driving record required

Environmental, Physical and Psychological Requirements

• Standing - Occasionally


• Walking - Occasionally


• Sitting - Frequently


• Lifting - Rarely (40 Lbs)


• Carrying - Rarely


• Pushing - Rarely


• Pulling - Rarely


• Balancing - Rarely


• Stooping - Rarely


• Kneeling - Rarely


• Crouching - Rarely


• Crawling - Rarely


• Reaching - Occasionally


• Handling - Occasionally


• Grasping - Occasionally


• Feeling - Occasionally


• Talking - Frequently


• Hearing - Frequently


• Repetitive Motions - Frequently


• Eye/Hand/Foot Coordination - Occasionally


• Noises louder than normal speaking volume - Occasionally


• Temperature Changes - Rarely


• Atmospheric Conditions - Rarely

Additional Information

The pay range for this position is: $90,126 to $118,285 per Year (S17)

Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications, and internal pay equity.

This position is eligible for an incentive plan.

We anticipate this position to close on 10/10/2024. Please submit your application at your earliest convenience to be considered.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

Benefits Summary Sheet - 2024

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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