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Job Description Summary
The Business Analyst is ultimately responsible and accountable for all business aspects (i.e. technical, operation, economical) of the requirements gathering, testing, and training phases of a project and ensures that the final deliverable of the software configuration and implementation meets the intended needs of the business. This person acts as the primary resource in the requirements phase of a project, and the primary business liaison in the design, development, configuration and testing phases of the project.
Duties and Responsibilities
Act as the primary resource in the requirements phase of a project, and the primary business representative in the design and development phases of the project.
Test and deploy system enhancements, participate in upgrades, and support ERP systems
Act as a hands-on Project Manager for at least 1-2 teams
Responsible for the scheduling of workshops, meetings, training sessions and coordinating of applicable facility requests for all assigned software implementation efforts
Act as a liaison between the business and System Integrators and/or internal developers to configure applications based on best practices
Assist in implementation of modern ERP system
Works alongside leadership to craft the IT Strategy, Goals and respective Dashboards
Facilitates communication, change management for specific IT programs
Responsible for management, benchmarks and reporting for application modules use and adoption
Plan, manage and communicate releases, goals, schedules, dependencies, procedures and tasks
Assist in the management of development activities performed on-site and offshore
Other projects and assignments may result and be assigned to accommodate the changing needs of the department and the Company.
Qualifications Basic Qualifications
Bachelor of Science in Business/Computer Science or related field is required
Relevant, equivalent experience will be considered in lieu of a degree
5-8 years of professional, relevant experience is required
Strong organizational skills with the ability to manage multiple tasks, schedules, and deadlines efficiently
Excellent consulting skills and decision making/problem solving skills are required
Excellent communication skills for clearly and tactfully conveying project updates, issues, and decisions to stakeholders, with the ability to escalate issues when necessary.
Ability to facilitate discussions with cross-functional teams to drive a common understanding.
Ability to facilitate team and client meetings effectively while delivering engaging, informative, and well-organized presentations.
Experience with applying and general knowledge of various requirements gathering and analysis approaches, methodologies and models.
Ability to coach, mentor and train personnel within a technical organization.
Strong analytical and planning skills / experience with software development projects.
Strong technical acumen and ability to quickly learn new technological concepts.
Familiarity with ERP, SCM, CRM, financial or operational business applications deployment methodology, structure and processes.
Intermediate to advanced Excel skills
No travel is expected in this position.
Preferred Qualifications (Optional)
Master's degree preferred
Experience with mobile application deployments.
Understanding of Cyber Security trends and business implications.