The Technical Sales Manager shall meet and interact with all key focal points including end users/distributors to:
Execute the technical aspects of the sales strategy,
Identify market needs that will inspire the development of new solutions aimed at further differentiating our offer, and formalize them into new products specifications/ offers
Drive R&D and Vallourec Global solutions to work on new products development
Define, recommend and execute the product and service strategy for assigned products,
Execute the product strategy defined by other Product Leaders,
Execute the service strategy defined by Vallourec Global Solutions teams
Essential Duties and Responsibilities include the following:
Technical support to customers:
Respond to technical questions from customers, vendors, sub-contractors and sales people
Resolve technical issues arising during the sales engagement, and help customers to define specifications and requirements.
Respond to manufactured product NCR’s and waiver requests as needed.
Lead multi competency (Sales, QA/QC, 3rd party laboratories) team efforts to resolve customer claims
Provide technical documents to customers, e.g. data sheets, product specifications and comparisons of performance parameters for OCTG and related products and services.
Identification of market needs for new solutions development:
Visit customers regularly to identify future needs on products and services.
Interact and call on engineers, e.g. well design engineers, completion engineers, material specialists of Exploration & Production, Oil & Gas and Engineering companies.
Provide Product Leaders with the market intelligence needed for them to specify the development of new solutions, including by making joint sales calls to customers
When acting as product leader, write the specification of new products, interact with R&D, and define, recommend and execute the product strategy.
When relevant, participate to Technical Coordination meetings.
Technical promotion/presentation of our products:
Participate in various presentations and trade show exhibits as presenter or host. Contribute to their preparation (presentations, papers)
Participate in industry work groups such as API, AADE and SPE.
Contribute to the technical content of print or web documents aimed at describing our offer to customers
Train commercial sales personnel to better understand our products and their applications
Organize presentations, lunch & learns for customers
If relevant be a trainer for Tubular Essentials course
Support Inside Sales team to ensure orders comply technically with customer requirements.
In General:
Follow all applicable specifications, work instructions and requirements, company policy and procedures, and adhere to all safety rules.
Responsible for other duties as assigned.
Competency:
To perform the job successfully, an individual should demonstrate the following competencies:
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Strong Communication skills – Conveys thoughts and reasoning in a technically sound manner that is understandable to various technical, non technical, in addition to multinational personnel in written and verbal forms.
Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly
Adherence to Vallourec’s Core Values and culture of Diversity, Equity, and Inclusion
Education/Experience:
Bachelor’s degree in Engineering, Metallurgy or a related field
Experience in manufacturing and usage of OCTG or related products
Experience in sales, negotiations and customer service
Experience in oil and gas industry
Preferred Skills and Knowledge:
Understanding of Petroleum Exploration or Development
Advanced understanding of technical terminology related to company products & services
Ability to present to products and services to wide range of people with varying levels of technical knowledge
Ability to sell products technically
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to organize and prioritize work load and meet deadlines
Ability to build and maintain strong relationships with colleagues and clients
Ability to work cooperatively in group situations and takes responsibility to help resolve conflicts
Understanding of Supply Chain Management
Travel Requirements
The position may require up to 50% travel.
Position located in Houston.
Supervisory Responsibilities:
This position has no supervisory responsibilities.