Technical Training Technician at ICU Medical, Inc. in Southington, Connecticut

Job Description:

Position Summary


The Technical Training Technician is responsible for the identification, preparation, implementation and evaluation of technical training procedures. Programs are facilitated in the learning lab, production environment, or as on-the-job training demonstrations. Primary audience consists of production personnel to ensure competence to perform required operation, installation, maintenance and repair of machinery and equipment. This is a tactical, hands-on position, requiring attention to detail in order to manage multiple efforts in process. Must be able to flex hours to accommodate a 3-shift operation.



Essential Duties & Responsibilities


• Plan and facilitate technical training for production personnel. This may include e-learning, classroom, one-on-one, and on-the-job training.

• Provide instruction as needed to confirm personnel are aware of the requirements and responsibilities of their position, including how and why each task is performed exactly as instructed, and the importance of plant practices.

• Issue OJT training per position requirements; track training to ensure on-time completion and administer evaluations to certify necessary competence. Provide regular reports regarding on-time completion.

• Maintain records of training as required to meet audit and review requirements.

• Work with Supervisors and Management to determine training topics that require special attention; deliver training as required and document completion.

• Assess current OJT training programs; recommend and implement changes to process/program to ensure efficiency and effectiveness of training provided. Participate in the ongoing evaluation of technical needs through gap analysis, direct assessment and effectiveness of training.

• Prepare agenda and create materials: course outlines, background material, instructional materials, and training aids to be used in programs and design exercises to enhance training sessions.

• Create and maintain training matrix process to identify crucial tasks, current skills of workforce, and skills to develop to meet organizational needs. Provide recommendations for improvements. Develop or modify standard operating procedures (SOPs) and Standard work instructions.

• Work with Supervisors, OPEX and other teams as needed to implement established technical training plans and evaluate the technical training process on a periodic basis.

• Perform other related duties as assigned or required.



Knowledge & Skills


• Strong group presentation and facilitation skills.

• Ability to work effectively with personnel at all levels.

• Detail-oriented self-starter, capable of working independently or as a member of a team to achieve objectives.

• Strong computer skills and experience in the use or Microsoft Office. Advanced skills in Excel and Access a necessity.



Minimum Qualifications, Education & Experience


• High School Diploma or GED required. Post secondary education in Psychology, Industrial Relations, Communications, Education or related field a plus.

• Three or more years of training experience desired.

• Previous experience in manufacturing; experience in a regulated environment preferred



Work Environment


• This job operates in a professional office environment and routinely uses standard office equipment.

• Work may involve close proximity to equipment. May be exposed to biohazards and/or chemicals. Work environment can range from clean room and proper gowning requirements to a production area that is open, potentially noisy and with moving equipment.

• While performing the duties of this job, the employee may be required to sit or stand for long periods of time.

• Typically requires travel less than 5% of the time.


ICU Medical is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.