***This role requires you to be onsite in the Mansfield, MA or Norton, MN office.***
Position Summary
:The Donor Recruitment Manager is responsible for identifying, screening, and documenting participants for various clinical studies for Biospecimen Solutions. The primary focus will be for donors at our FDA Registered Blood Establishment in Mansfield, MA, which includes both the Donor Center (DC), as well as Apheresis Center (AC)
.The Donor Recruitment Manager plays a critical role in enabling clinical research by building upon a database of willing and qualified study volunteers for traditional whole blood donations, as well as more elaborate collection procedures such as leukapheresis. Study volunteers will be both apparently healthy, as well as disease-state donors. Donors may be adults, as well as pediatrics. This is a Manager position with the potential for managing individuals collectively involved in overall subject recruitment across Biospecimen Solutions collectively
.This role is a full-time position on site at our location in Mansfield, MA, though remote work is possible on an agreed upon basis
. Essential functions of the job include but are not limited to
: Find clinical study volunteers to participate in various studi
esScreen clinical study voluntee
rsMaintain a database of clinical study voluntee
rsDevelop outreach efforts related to volunteer recruitme
ntInteract directly with customers and study volunteers via phone, email and in pers
onInterview prospective study subjec
tsCoordinate with all departments to ensure adequate subject recruitment has been met for each stu
dySpearhead efforts with various business stakeholders, including Clinical Operations, Marketing, Product Management and others, to expand donor participation by such means as local marketing efforts, excellent customer service to the participants, community outreach, et
c.Maintain and improve study documentation and volunteer recor
dsAssist with sales, marketing, and outreach efforts as need
edFosters teamwork. Works collaboratively with staff, peers, and management to achieve business goals. Communicates continuously and resolves conflicts proactivel
y.Interact with and provide detailed and accurate information to appropriate personn
elSubject Matter Expert for our electronic record systems for Donor Management with ability to train staff on the system(
s)Other duties as assigne
d. Qualificatio
ns:Bachelor's Degree in relevant field,
orHigh School and 5 years of related experience (i.e. clinical research assistant, CRC, phlebotomist oversight, management, or equivale
nt) Other Requi
red:Attention to detail and ability to work independe
ntlyGood project management and time management sk
illsPeople person with excellent communication, interpersonal, organizational and multi-tasking sk
illsMaintains complete confidentiality of donor information and rec
ordsStrong computer (Microsoft Office su
ite)Extended work hours may be necessary in order to meet business dem
andsDedicated, dependable, reliable, and highly motiv
atedCan-do attitude - entrepreneurial, innovative, cur
iousAbility to read, write, speak fluently and comprehend the English lang
uageAbility to be a self-starter and work cooperatively with others in a small-company environ
mentSkill and familiarity with social media and other direct marketing strategies, workflow, conc
eptsReliable transportation and safe driving his
toryAbility to read, write, speak fluently, and comprehend the English lang