This role is hybrid to Riverwoods, Illinois and 6+ month contract.
Responsibilities:
Attending training sessions to grow knowledge of products and to develop customer service skills.
Provides information and assists with resolving business unit and Supplier inquiries.
Identifying customer needs.
Forwarding and escalating inquiries to relevant individuals and departments.
Providing outstanding customer service.
Performs other duties as assigned.
Continually seeks and explores new ideas for improving his/her job functions and responsibilities; communicates ideas to appropriate individuals for review and consideration.
Qualifications:
High school diploma, GED, or suitable equivalent.
2+ years of customer service experience.
5+ years in Procure to Pay environment
Accounts Payable, Accounts Receivable
Advanced Microsoft Office Skills: PowerPoint, Word, Excel