Technology Brief • Knowledge & Experience with Microsoft OS and related technologies. • Extensive knowledge of IT hardware and software. • Strong knowledge on network troubleshooting. • Knowledge & Experience with Windows XP, Windows 7 OS, Windows 10, and MS-Office applications suite. • Knowledge of Linux a plus. • Knowledge with SCCM Patching, Active directory, Antivirus tools etc. • Must be proficient with imaging and creating images. • Experience in Windows 10 deployment. • Should have experience participating or leading an OS migration. • Excellent written and oral communication skills • Strong customer-service orientation.