- Client Management: Build and sustain strong relationships with key client stakeholders. Act as the primary point of contact for client communications and ensure client satisfaction.
- Project Leadership: Oversee the planning, execution, and delivery of multiple projects. Ensure that projects are completed on time, within scope, and within budget.
- Strategy and Delivery: Develop and implement strategies that align with client objectives. Drive the delivery of solutions that meet or exceed client expectations.
- Business Development: Identify and pursue new business opportunities within existing client accounts. Lead proposal development and contract negotiations.
- Team Management: Lead, mentor, and develop project teams. Foster a collaborative and high-performance work environment.
- Performance Monitoring: Monitor project performance, analyze client feedback, and implement improvements to enhance engagement outcomes.
- Industry Insight: Stay current with industry trends and emerging technologies.
Qualifications:
- Education: Bachelor's degree Management, IT, or a related field. Advanced degree or professional certifications (e.g., PMP, PMI-ACP) are preferred.
- Experience: 13-16 years of experience in client engagement, project management, and business development, preferably within a consulting or IT services environment.
- Skills: Strong leadership, communication, and interpersonal skills. Proven ability to manage complex projects and drive client success.