Field Service Specialist at Innovative Systems Group in Mossville, Illinois

Posted in Other about 2 hours ago.

Type: full-time





Job Description:

For more details, please email Craig Mirabile at craigm@innovativesys.com

Job Title: Field Service Specialist

Location: Mossville, IL (Hybrid 3 days a week in the office)

Duration: 24+ months

Pay rate range: $50 - $57 an hour on a W2 contract

Job description:
  • Develop appropriate procedures and plans to ensure product quality and evaluating results to identify functional deficiencies. Correcting design flaws as needed.
  • Evaluate production processes to identify defects in manufacturing and design. Modify designs to maximize production efficiency and product quality.
  • Solicit and gather internal and external feedback to identify potential new products and/or improvements to existing products that improve product serviceability.
  • Write technical specifications and instructions to ensure product quality and performance. Track and manage the status of projects from inception to release.
  • Facilitate root cause investigations and corrective actions to minimize impact to our customers.
  • Conduct dealer and customer visits to provide support for new product introduction or assist with technical issues.

Candidate Requirements:
  • H.S. Diploma minimum education plus 10 years minimum related experience
  • Associate's Degree in engineering related plus 5 years minimum related experience
  • Bachelor's Degree in engineering related plus 2 years minimum related experience

Technical Skills:
  • Demonstrable experience displaying mechanical aptitude and the ability to relay information to technical professionals.
  • Possess business understanding with the ability to translate actions and to implement across the business.
  • Demonstrable experience working on complex projects with multiple stakeholders and business units.
  • The ability to develop and provide solutions to significant technical challenges.
  • Follows proper data gathering and analysis processes and policies.
  • Follows proper data gathering and analysis processes and policies.

(Desired)
  • Experience with AC or DC electrical components and/or high voltage projects

Soft Skills:
  • Excellent speaking and writing abilities
  • Presentation skills
  • Microsoft Office

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