Strategy • Develop strategic initiatives to reduce the COPQ • Develop strategy to recue NCR's along with the engineering team • Develop tactical approach with his team (QE's, Inspectors) • Customer quality issues and problem solving required (FMEA, 8D and SPC) • Experience to reduce overall inspection using lean tools and SPC data, mintab, etc.
Administration • Assign duties, schedule work, recruit and hire new employees, conduct employee reviews, and discipline within the quality control department • Ensure compliance to all customer requirements throughout the company • Maintain AS9100 Standard Certification and applicable NADCAP requirements • Review KPI performance data, identify areas of improvement and implement actions
Customer Communication • Respond to Customer Complaints, Escapes, and Returns until resolution achieved • Communicate with Customer via secure online portals including requests of customer concessions, customer audits, and provide RCCA response with objective evidence of actions • Maintain Customer related records and metrics regarding OTD and Quality
MRB Administration • Facilitate NCR occurrences with Root Cause Corrective Action for Nonconformities • Seek continual improvement opportunities which prevent reoccurrence • Participate in Corrective Action Board Meetings, and Internal NCR Meetings daily or frequently
Direct and Coordinate Inspection Activities • Responsible to improve turnaround time in first articles, and measure team hour by hour performance for accountability purposes. • Direct creation of Detail Inspection Plan, and operation specific Data Collection and First Piece Sheets • Audit inspection report on a daily basis with the quality team • Coordinate with Production Control to determine job prioritization • Monitor and improve established procedures, policies, and objectives • Coordinate with Engineering, Manufacturing, and QE to produce CMM Programs for production parts • Responsible for the CMM Program database and CMM Inspection activities
Supplier Activities & Performance • Develop or improve procedures to evaluate and maintain Approved Supplier List. • Perform Supplier Audits to verify Supplier capability and adequacy to comply with requirements. • Supplier NCR Resolution & Correspondence to seek Root Cause Corrective Action Response • Purchase Order Requirement Review and approve flow down information into templates • Provide performance metrics feedback to Suppliers and discuss opportunities for improvement.
Contract Review • Review Customer Purchase Order Contract Requirements • Review New Product, Rev Change, Specification Configuration Maintenance for requirements • Flow Down requirements into production documents including Job Traveler and Supplier Purchase orders
QUALIFICATIONS
Bachelor's Degree in Mechanical Engineering or equivalent experience
In-depth knowledge of precision metal machining and special processes required
Extensive and proven experience in military and defense, otherwise is not qualified
Minimum of 10 years managing a Quality Dept. in a Defense/Aerospace environment
Solid understanding and experience working with Quality Management Systems.
Proven leadership capability
Strong verbal and written communication skills required
AS9100 Audit (Rev. D), ITAR/EAR, FAA experience
Six sigma Black belt or Green belt certification
Proficient with Microsoft Word, Excel, and PowerPoint
Multisite responsibility (4 buildings complex)
Proven experience in Zero Defect Plans to drive COPQ down
PDCA methodology, RCCA (5 why's, 8D's)
Location: 515 W 17th St, Tempe, AZ 85281 (on-site required)
Requirement: Must be a US Citizen or Permanent Resident due to ITAR