Laacke & Joys is a leading manufacturer of custom sewn products for industrial and medical applications, as well as heavy duty office chairs for 24/7 use. For more than 180 years, our customers have trusted Laacke & Joys because we understand our industry better than the rest.
We offer competitive pay and benefits, supported by a culture that encourages collaboration and innovation. You can look forward to an inclusive workplace where diverse talent can learn, grow, and succeed. Come join a team where you can be you.
Job Summary
The Sales/Office Admin will play a key role in providing communication and administrative support for our customers, sales team, and production staff.
Responsibilities
Acknowledge Customer POs. For reorders, compile historical customer information related to parts/portfolio for review, evaluation and requoting as appropriate by the Account Manager.
Enter Sales Orders and Invoice. As knowledge/understanding of the business grows, enter Parts, BOMs, MOMs and create Jobs.
Advocate for the customer. Work collaboratively with the Account Manager, Engineering, Purchasing, Production and Shipping to maximize the customer experience in terms of communication, quality and timeliness.
Assist Account Manager and Engineering in their new-product-development activities.
Facilitate the repair program for a proprietary customer product.
Other office duties as assigned, including but not limited to answering phones, opening mail, filing, etc.
Requirements
5+ years of relevant work, preferably in a manufacturing environment
Ability to organize priorities and work collaboratively
Disciplined attention to detail and process
Proficient communication skills - verbal, phone, and written
Proficient in Microsoft Office - Word, Excel, and Power Point