We are Berntsen International, a company respected as a leader in the manufacture of survey and utility marking products for over 50 years. We have a deep bank of repeat customers, a range of high-quality marking products, and an unparalleled brand in the industry.
We are successful, but not resting on our legacy. We continue to expand our support for our survey and engineering firm customers with the next generation of Berntsen products - marking products that are embedded with technology and integrated with GIS and Asset Management systems. Our award winning InfraMarker line of RFID enhanced marking products and software gives AEC firms another value-add offering for their public works and utility clients.
Who You Are:
You are a Solution Engineer who is responsible for designing and deploying Berntsen solutions directly to an end customer, or in support of a larger Survey and Engineering firm project. The Solution Engineer's primary metrics are the number of successful project deployments implemented, and the quality of those deployments (on-time, on-budget, high customer satisfaction).
More importantly, you are a high-energy analytical person who succeeds in a complex solution environment. You are energized by being on the ground floor of a next generation opportunity.
What We Expect From You:
Assess customer needs including customer meetings or on-site visits as needed
Design an optimal solution that meets or exceeds customer needs within budget and time constraints (with Account Manager).
Solution elements must include recommended product and software components, training and support requirements, project management requirements by Berntsen, project deployment schedule including milestone and measures of progress, estimated time and materials.
Produce a quote (with account manager) and support solution deployment questions as needed with the end customer
Manage the project deployment, provide training and installation support
Conduct post-deployment assessment of project delivery; mitigate any shortcomings
What You'll Need:
Minimum 5 years' experience in the AEC world
Demonstrated solution deployment experience
Strong analytical and critical thinking skills
Strong organizational and time management skills
Excellent written & oral communication skills
Understanding of utility or public works asset management
Benefits
Medical, dental, vision, life insurance, short-term and long-term disability, Flexible Spending Accounts, 401(k)