We are seeking a motivated and detail-oriented Loan Officer Assistant to join our team at our Melbourne, Florida branch. The ideal candidate will assist Loan Officers in processing loan applications, managing client relationships, and ensuring a smooth loan approval process. This role is crucial in supporting the loan department's operational efficiency and delivering exceptional customer service.
Key Responsibilities:
Assist Loan Officers in the preparation, submission, and follow-up of mortgage loan applications.
Act as a liaison between clients, loan officers, underwriters, and other stakeholders throughout the loan process.
Collect, review, and verify required documentation from borrowers (e.g., income verification, credit reports, appraisals).
Input and update loan applications into the loan processing system accurately and efficiently.
Monitor and manage loan pipeline to ensure timely progression of loan files through underwriting and closing.
Communicate with clients to provide updates on loan status and answer questions regarding the loan process.
Schedule and coordinate loan closings with all relevant parties.
Ensure compliance with all federal, state, and company regulations and policies.
Maintain organized loan files and ensure all documents are correctly filed for future reference.
Assist with general administrative tasks such as scheduling meetings, handling correspondence, and data entry.
Qualifications:
High school diploma or equivalent (Associate's or Bachelor's degree in finance, business, or a related field is a plus).
Previous experience in the mortgage industry or a financial services role is preferred.
Strong understanding of loan processes and mortgage-related documentation.
Proficiency in using loan origination software (LOS) and Microsoft Office Suite (Word, Excel, Outlook).
Excellent communication and interpersonal skills to work effectively with clients and team members.
Detail-oriented with strong organizational and time-management skills.
Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
Strong problem-solving skills and the ability to handle confidential information with integrity.
Familiarity with compliance regulations in the mortgage and lending industry is a plus.
Preferred Skills:
Experience working with Encompass, Calyx, or similar loan processing systems.
Knowledge of FHA, VA, USDA, and conventional loan programs.
What We Offer:
Competitive salary and benefits package.
Opportunity for growth and career development within the mortgage industry.
A supportive team environment and dynamic workplace.