Information Technology Support Specialist at Apex Systems in Austin, Texas

Job Description:

**Please only apply if you are local to Austin, TX**

Title: IT Support Specialist

Location: Austin, TX

Desired Start Date: 10/14/2024

Contract to Hire

Background Check Required

Minimum Qualifications

• Associate degree in Computer Science, Information Technology, or closely related field (additional experience may be considered in lieu of education)
• 2 years of experience in technical or Help Desk support

Knowledge, Skills, & Abilities

• Awareness of Active Directory
• Ability to efficiently troubleshoot and document technical issues
• Strong working knowledge of Windows 10, Microsoft Office products
• Basic network connectivity and troubleshooting experience
• Strong customer service skills with the ability to establish a positive rapport with clientele
• General knowledge of common workplace technologies and their supporting infrastructure
• Demonstrate strong problem-solving skills, with the ability to think critically and present creative solutions
• Ability to work in an organized and detailed manner while managing competing requests

Perks at Client

• Competitive PTO & paid holidays
• Health, dental, vision insurance & more!
• 403(b) Plan
• Employee Assistance Program
• 24/7 access to telemedicine and counseling services
• Discounted Gym Memberships

Physical Demands & Work Conditions

• This position requires sitting, looking at, and using a computer for long periods of time
• Lift, push, pull, move up to 50 lbs. and use equipment and/or work with other team members to move, push, pull, lift anything over 50 lbs.
• Overtime as needed

Apply Now