The Product Analyst will work in partnership with key business partners and the technical team to translate business needs into clearly and easily understood agile user stories. The main focus will be on Banking domain capabilities and ensuring the acceptance criteria is delivered successfully.
Responsibilities:
Understand user needs and translate them into detailed requirements for the team using Jira
Build use cases, user stories, visualization, and process flows
Understand, refine, and validate the 'Voice of Customers' (VOC) - business challenges, opportunities, and risks with stakeholders; challenge stakeholders on their assumptions, understand "why", and distinguish needs from wants
Be the requirements subject matter expert representing stakeholders; ensure details of processes are documented, understood, and vetted with stakeholders and project teams
Proactively communicate and collaborate with stakeholders and delivery teams to prioritize requirements, define and evaluate potential solutions, and propose quick fixes when appropriate
In partnership with product owners, maintain a deep understanding of strategic business goals to ensure that the backlog priorities are aligned with business needs
Apply compliance requirements within scope of responsibility, provide documentation and participate in compliance activities as required
Support UAT testing and ensure capabilities are deployed successfully
Support post-deployment launch activities (bug and enhancement backlog stories)
Qualifications
Demonstrate knowledge of business analysis skills, including process and data-driven analysis experience using common industry frameworks
Direct experience as a business analyst in multiple cross-functional process improvement initiatives
Proven experience driving consensus across multiple stakeholders from different business functions
Excellent verbal and written communication skills to work effectively with business stakeholders, team members, and management
Ability to understand technical jargon and communicate it in layman's terms
Experience with Agile methodologies, documenting user requirements/user stories for development of software
Demonstrates ability to challenge the status quo and continuously innovate through experimentation (test & learn)
Strong problem-solving skills with the ability of accurately analyzing situations and reaching productive decisions based on informed judgment
Leadership, collaboration, communication and analytical skills are required
Required:
Bachelor's Degree or Equivalent Degree
Minimum of 5 years business analyst work experience within Banking Domain
Knowledge in SAFE agile, program increment process