A growing and stable manufacturing company is URGENTLY looking for a Call Center Reps to assist with their customer service department. This role will be managing and maintaining key accounts within the West Coast. This is a hybrid role - with 2-3 days in office is a MUST. This positions is a temporary opportunity until the end of the year.
Qualified candidates MUST have:
At least two years of order processing and call center experience
Able to process orders from start to finish
Managing heavy emails and calls from clients
Manage credits and returns
Able to commute with shipping and warehouse department on inventory
MS Office Suite knowledge
SAP preferred but ERP experience a MUST
Being able to work with cross functional departments
Able to resolve disputes with customer accounts and work with collections department
Reliable, bubbly, personable and comes to work with a smile
This is a temp to hire position - $26-27/hr Full JD available upon request. If this sounds like you, please send your resume ASAP.
***Local candidates only - no relocation offered***