We can facilitate w2 and c2c consultants. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance
Rate: $50 - $55/ hr. w2
At our state client, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. The client's core values are safety, service, equity, and sustainability and each employee that works for the client performs their roles based on our vision, mission, and values.
Detailed Job Description:
The Application Analyst will perform system analysis, application administration, and application support activities for the HASTUS application, a transit scheduling and operations management application for the public transit industry.
HASTUS is a specialized application utilized for transit operations management. The application consists of an integrated suite of modules used for various functions across transit operations, including service planning & analysis, scheduling, employee work & vacation selection, workforce management, day-of-operation management, and timekeeping for bus, light rail, and heavy rail operations.
Duties & Responsibilities: • Perform system analysis activities for the full SDLC of the transit scheduling and operations management application, including requirements gathering, solution design, development, testing, implementation, and ongoing application support. • Assist with developing detailed specifications for system modifications or enhancements, documenting functional and technical requirements. • Configure application functional components, perform the definition of foundational data elements, and ensure proper version control of data elements. • Develop and maintain technical support documentation, including troubleshooting procedures, runbooks, and system configuration guides. • Provide 2nd level support for application issues, including issues with application functionality, environment configuration, and / or system integrations. • Respond to and resolve, or escalate, application issues raised by end-users and / or system alerts, performing detailed documentation of troubleshooting steps and / or issue resolution. • Escalate issues to internal IT teams (Server, Network, Database, etc.) and / or software vendor, as needed. • Perform user access provisioning, including new user account establishment and access permission updates. • Perform environment configuration and maintenance, including release installations, release promotions, and database refreshes. • Schedule, monitor, and troubleshoot issues with batch processes. • Perform ad-hoc data queries and generate ad-hoc reports. • Provide content knowledge and clarifications to QA team regarding designed behavior of application to facilitate the creation of test scripts. • Handle sensitive and confidential information in an appropriate manner. • Respond to each inquiry, whether from a customer, vendor, or co-worker, in a courteous and professional manner • Participate in the on-call support rotation, responding to emergencies on a twenty-four (24) hour, seven (7) day per week basis while on-call. • Work any and all shifts and / or locations as assigned or directed, including occasional night and / or weekend work. • Perform related duties and projects as assigned.
Physical Demands and Working Conditions • The work environment will be mostly a hybrid approach, with a combination of one (1) to two (2) days on- site and remote work. • Work during communicated peak periods and not to exceed 40 hours in a week. During peak periods, work assignments may have varied start / end times, and may include weekends. • The ability to travel to and work from various client facilities within a 15-mile radius from Downtown Boston. The client will not facilitate or provide transportation or transportation allowance. • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact InfoSec@eliassen.com.
Job ID: 386605
About Eliassen Group:
Eliassen Group is a leading strategic consulting company that provides business and IT services for our clients as they seek to transform and execute strategies that will drive exceptional outcomes. Leveraging over 30 years of success, we focus on professional services, talent solutions, and life sciences. Eliassen Group offers local community presence and deep networks. We are committed to positively impacting the lives of our employees, clients, consultants, and the communities in which we operate.
Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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