AWM Smart Shelf is reinventing retail and industrial supply and looking for smart, talented people to help us continue delivering exciting applications. The initial focus of this role is working on AWM Frictionless™ which is a cashierless-shopping solution allowing shoppers to simply grab what they want and walk out.
Our solution uses computer vision and deep learning to determine what shoppers take. We're looking for an experienced Frictionless Director of Operations to assist in the coordination of operations related to the production, installation, maintenance, and feature release cycles for this product. If this sounds like fun, we'd love to hear from you!
Responsibilities
Orchestrating and ensuring the execution of production, installation, maintenance, and feature release cycles
Building, managing, updating, and sharing dynamic timelines
Communicating frequently among various teams at company such as Development, Install, Manufacturing, QA, Account Managers, and Sales to gather up-to-date information and share / circulate information, constraints, and needs of other teams
Ensuring various checklists are executed on and following up on outstanding tasks
Monitoring health metrics, tracking issues / tickets and ensuring their resolution
Requirements
Role is hybrid, must be able to be in-office / travel to both our Santa Ana manufacturing facility and our Aliso Viejo offices as needed, as well as work from home
Ability to work east coast hours (~6a PT start time)
On-call / reachable at off-hours
Strong attention to detail
Strong communication skills
Strong people skills
Strong project management fundamentals and knowledge of best practices
Nice To Have
Experience with operations in technology-driven environments
Experience in scaling operations
Experience with project management software and communication tools
What We Offer
A dynamic environment where you can make a real impact
Paid vacation and sick time
Health benefits
Opportunity for growth
401k plan
Potential for employee stock option plan participation