Senior Director, Program Management Office at SBA Network Service Inc. DBA SBA Communications Corporation in Boca Raton, Florida

Job Description:

SBA Communications is a leading independent owner and operator of wireless communications infrastructure, including towers, buildings, rooftops, DAS and small cells. We offer a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.

We welcome your interest in SBA. Let us know a little about you by checking all that apply:

• You are a self-starter.


• You are resourceful and thrive in a fast-paced environment.


• You have a strong work ethic.


• You are passionate and driven to achieve results.


• You are a team player who enjoys working in a collaborative environment.


• You continuously challenge yourself to find innovative ways to improve.

You may be a perfect fit. At SBA, we operate with the highest sense of integrity and commitment to quality. We focus on achievement and operate with responsiveness, timeliness and accountability. Our culture of excellence incorporates working collegially, where every team member can contribute meaningfully and make a difference.

If you are ready to make an impact, join our team!

What You Will Do – Primary Responsibilities

Leadership and Strategy:

• Develop and implement PMO strategies, methodologies, and best practices in alignment with our strategic goals and objectives.


• Provide leadership and direction to the PMO team, fostering a culture of excellence and continuous improvement in support of each business line owner.


• Drive the creation and delivery of executive level presentations, and present new ideas and strategic initiatives to senior leadership and key stakeholders.

Program and Project Management:

• Initiate and set up large-scale programs with a strong emphasis on financial oversight, customer centric planning, and robust project set up to ensure execution success.


• Oversee data driven governance processes at regular intervals to ensure projects are on time, within scope, and within budget.


• Manage project risks and issues and implement mitigation strategies.

Customer Focus:

• Ensure all projects and programs are designed and executed with a strong focus on customer satisfaction and experience.


• Gather and incorporate customer feedback into project planning and execution.


• Present project updates and strategic initiatives in a manner that aligns customer and SBA goals, to foster mutual understanding and collaboration.

Stakeholder Management:

• Collaborate with senior leadership, and other department heads to prioritize and align projects with business objectives.


• Communicate project status, risks, and issues to stakeholders and executive management.


• Build and maintain strong relationships with internal and external stakeholders.

Resource Management:

• Allocate resources effectively across projects and programs, including level loading with focus on profit and loss and customer delivery.


• Ensure the project teams have the necessary skills and training to deliver high-quality results.


• Manage the recruitment, development, and performance of PMO and A&E staff.

Process Improvement:

• Continuously evaluate and improve PMO processes and tools.


• Implement industry best practices and innovative solutions to enhance project delivery.


• Monitor and report on PMO performance metrics and KPIs.


• Lead initiatives to modernize reporting processes and implement advanced tools and technologies that enhance the efficiency of operations, utilizing data visualization software such as Power BI, tableau, or Google Data Studio.

Supervisory Responsibilities

• Work with Talent Acquisition to recruit, interview, select, hire, and employ a talented and diverse group of high-performing team members.


• Provide oversight and direction to team members in accordance with the organization's policies and procedures.


• Coach, mentor, and develop team members, including overseeing new team member onboarding and providing career development planning and growth opportunities.


• Empower team members to take ownership of their job and goals. Delegate responsibilities as needed and provide routine constructive feedback on performance.


• Create a culture that is consistent with the organization's focus on team member engagement, and that aligns with the organization's mission, vision, and values.


• Lead team members using a performance management and development-focused approach to assist in goal setting, two-way feedback, and performance development planning.


• Lead team members to meet the organization's expectations for productivity, quality, and goal accomplishment.

What You’ll Need – Qualifications & Requirements

• Bachelor's Degree in related field preferred with 10-15 year’s experience in wireless industry and 3-5 years at Director level management or above.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation, and dedication, we're the right company for you.

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