Location: Phoenix, AZ
Salary: $32.00 USD Hourly - $37.00 USD Hourly
Description: Our client is currently seeking a Production Support Associate(Weekend Night shift)
• Monitor systems and infrastructure to maintain operational and performance levels
• Rotational on-call responsibilities
• Work closely with other SRC professionals/engineers when issues arise, collaborate on troubleshooting, and provide consultation/resolution with events/incidents
• Anticipate potential problems before they become impacting and collaborate to determine solutions
• Gather and analyze metrics from tools and system/application logs to assist in performance tuning, fault finding, and resolution
• Create sustainable systems and services through automation, processes enhancement, tools, and noise reduction
• Build automation to manage the SRC operations and eliminate/minimize manual functions and toil
• Collaborate with Application/Infrastructure support engineers and operations teams
• Engage in post-incident reviews for improvements and determining the cause to prevent recurrence
Required Knowledge, Skills, and Abilities
Possess a breadth and depth of technical and management knowledge
Continuous improvement mindset, always looking for opportunities to streamline, routinize, or automate
Fry's Food Stores |
Empire Southwest LLC |
Fry's Food Stores |