Program Director at Deployed Services, LLC in Carrizo Springs, Texas

Job Description:

Deployed Services serves as a dedicated strategic partner to government and other clients. We hire individuals committed to excellence and who share our passion for making a positive impact in a collaborative and inclusive work environment.  

The Program Director leads and ensures overall management of the programmatic, administrative, financial, and operational systems related to providing care and services provision of regular and timely reports to the Office of Refugee Resettlement (ORR) regarding operations, services, and finances. The Program Director also serves as the primary representative of Deployed Services to ORR for all aspects of the program.

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $150,000 annually

Essential Functions:

• Establishes a respectful and supportive workplace environment


• Serves as the primary representative of Deployed Services on site and elevates any issues or concerns to ORR


• Accounts for the proper management of site finances


• Coordinates the site’s Quality Assurance Surveillance Program to ensure that the site is meeting quality standards and service goals 


• Coordinates logistical planning of goods, services, and equipment to meet the requirements of the contract efficiently and effectively 


• Plans, evaluates, and executes deliverables based on the Scope of Work provided by ORR


• Makes decisions based on discussions with the customer regarding changes to the contract or services requested outside the scope of the contract


• Communicates and collaborates with all partners on a regular basis to ensure the needs of the customer are being met; taking corrective action when needs are not met


• Oversees staffing in accordance with contractual and federal regulations


• Leads, mentors, and develops subordinates, using disciplinary action when necessary


• Uses data and metrics to evaluate the performance of the project and staff; taking corrective action as required


• Other duties as assigned

Knowledge and Skills:

• Advanced level of proficiency with MS Office products  


• Project management skills with demonstrated ability to simultaneously manage multiple projects


• Proven ability to lead and organize multi-disciplinary projects and initiatives in a fast-paced and deadline-oriented environment with a large impact


• Demonstrated ability to develop, mentor, and coach team(s) and to act as leadership advisor to lower-level management


• Demonstrated competency in operational and budgetary planning 


• Ability to perform well under pressure and manage client expectations 


• Excellent active listening, analysis, and deductive reasoning


• Extensive understanding of government and private sector service operations and industry


• Ability to quickly ascertain and be decisive in a situation and develop appropriate course of action 


• Exceptional communication skills 


• Ability to work flexible hours. We operate 24/7/365  

Education and Experience:

• Master’s degree in social work or equivalent degree in education, psychology, sociology, or other relevant behavioral science degree; or a bachelor’s degree plus 5 years experience in child welfare administration, child protective services


• 2 years of experience in program management or as director of a licensed childcare program


• Experience defining programs and delivering projects that meet rapidly evolving business needs


• Experience coaching, developing, and retaining employees and providing a collaborative and positive work environment. Ability to work with all levels of staff and develop cross-functional relationship 


• Must be authorized to work in the U.S.


• Must be able to travel within the Continental United States (CONUS) 


• Must pass a drug test, motor vehicle record check, and background check after accepting a conditional offer of employment 

AAP/EEO Statement

Deployed Services, LLC is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any type on the basis of actual or perceived race, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, religious creed, disability (mental and physical) including HIV and AIDS, medical condition (cancer and genetic characteristics ), genetic information, age, marital status, civil union status, sexual orientation, military and veteran status, denial of family and medical care leave, arrest record and/or any other characteristic(s) protected by federal, state or local law.

This policy applies to all terms of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, training, compensation, benefits, employee activities, and general treatment during employment.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

See job description