Team Lead (Intensive Case Management) at Highland Rivers Health in Dalton, Georgia

Job Description:

There is a place for you at Highland Rivers Behavioral Health!Highland Rivers provides treatment and recovery services to individuals impacted by mental illness; substance use disorders and intellectual developmental disabilities.JOB SUMMARY:Plans, manages, and directs the daily operations of Highland Rivers Behavioral Health Intensive Case Management (ICM) Team which is a medium intensity community-based program for adults with severe and persistent mental illnesses. Provides direct care in a recovery focused environment. Provides direct care services including behavioral health assessments, treatment plan reviews and treatment planning. Highland Rivers Behavioral Health is seeking a Intensive Case Manager (ICM) Supervisor for the North Team. This position will be based in Whitfield County and covers Whitfield, Gordon, and Murray Counties. Sign-On Bonus of $5,000 for LCSW, LPC or LMFT!Sign-On Bonus of $3,000 for Associate License, LAPC, LMSW or LAMFT!Are you ready to make a Difference?Duties and Responsibilities include:

• Plans, manages, and directs the daily operations of Highland Rivers Behavioral Health Intensive Case Management (ICM) Team, a team of 10 case managers; providing both direct supervisions to team members including monitoring and tracking workflow and day-to-day work of ICM team members.


• Conducts/leads mandatory weekly team meetings to support individual's needs.


• Plans goals and objectives in accordance with accreditation standards, governing boards, and individuals in daily operations of assigned areas


• Participates in clinic treatment team meetings weekly.


• Participates in quarterly coalition meetings conducted by DBHDD.


• Participates in developing, managing, and maintaining a collaborative and cooperative service environment in the community at large.


• Monitors ICM Team services to ensure compliance with fidelity, accreditation standards, governing boards, and individuals in daily operations of assigned areas.


• Provides oversight and completion of monthly reports internally to Highland Rivers as well as external reports to the Regional Office, DBHDD, etc.


• Provides clinical oversight for all clinical program operations and staff in addition to providing clinical support to staff who are on-call, in the event a licensed clinician is needed.


• Responsible for keeping all charts in compliance with the ASO, QI, CARF, DBHDD, HFR, and other accreditation standards.


• Establishes professional and ethical relationships with individuals, families and co-workers.


• Recruit, hire, and train new team members to perform standards outlined within their performance evaluations.


• Assists staff in reaching their identified productivity target due to Pay for Performance Model


• Displays flexibility, cooperation and a positive attitude.


• Completes assigned tasks in a timely manner and requests directions and supervision when appropriate.


• Uses initiative and judgement to assure that circumstances requiring attention are referred to the appropriate team member.


• Other duties as assigned.