ServiceNow Developer (Remote) at CrowdStrike, Inc. in Sunnyvale, California
Posted in Other about 2 hours ago.
Job Description:
CrowdStrike, Inc.Full time
R20510
About the Role :
CrowdStrike is looking for a ServiceNow Developer to join our fast growing IT Applications team. In this role, you will help the team discover creative and sustainable ways to solve business challenges and improve our software capabilities and functionality. You will have extensive knowledge and experience of ServiceNow’s ITSM modules, the CMDB and ServiceNow’s Common Service Data model (CSDM). You will contribute your expertise designing and building first-class solutions to meet evolving business requirements. And, you will be working alongside a supportive and fast-paced team with numerous opportunities to increase your professional knowledge and expertise. Bring your passion for developing creative solutions and elegant coding to Crowdstrike.
What You’ll Do:
Develop, test, and document working custom development, integrations, and data migrations for ServiceNow features, applications and projects
Translate business requirements into well-architected solutions that best leverage the ServiceNow platform
Manage CMDB health, integrations, Discovery, and Service Mapping
Design and develop a workflow framework that can be applied to many workflows and continuously seek new opportunities to improve our current manual processes
Participate in code reviews for ongoing projects to ensure that code quality is at the highest level possible and appropriate design patterns are being used
Execute test plans to ensure quality solutions are delivered
Communicate with team members and stakeholders to ensure effective collaboration throughout all phases of development, testing and deployment
Provide detailed estimates and work breakdown structure for assigned tasks
Handle Incidents per published SLAs, ensuring system stability by maintaining required maintenance tasks, and address any system issues impacting SLAs or platform health
Maintain a flexible and proactive work environment
What You’ll Need:
Bachelor’s degree in computer science or equivalent experience, typically 5+ years of IT Service Management / ServiceNow experience
At least three years of software development and two years of ServiceNow application development
Good understanding of the ServiceNow Common Service Data Model (CSDM)
Solid experience working with CMDB in ServiceNow.
ServiceNow Certified Systems Administration (CSA) certification
ServiceNow Certified Application Developer certification
Self-motivated and creative
Understanding of how to build reusable, lightweight code in JavaScript, including writing comprehensive tests to ensure code coverage
Working knowledge of at least 2 years experience writing JavaScript code
At least 2 years of experience implementing a specific ServiceNow module such as CMDB, HR, Service Portal, ITSM etc.
Experience developing REST/SOAP API
Experience with ServiceNow version control and update sets
Experience with ServiceNow upgrades and skipped update remediation
Strong problem solving abilities and communication skills
Experience with SDLC methodologies like Agile, Kanban, Scrum, Scaled Agile
Security minded and strong working knowledge of vulnerabilities
Bonus Points:
Experience of ServiceNow’s Software and Hardware Asset Management module
Certified Implementation Specialist certification in one of the OOTB ServiceNow modules (ITSM, ITBM, ITOM, etc.)
ITIL V3 / V4 Foundation or above
#LI-Remote1
#LI-NA1
CrowdStrike is proud to be an equal opportunity and affirmative action employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.
Find out more about your rights as an applicant.
CrowdStrike participates in the E-Verify program.
Notice of E-Verify Participation
Right to Work
PI251479733
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