Job Description:
Position Scope: Provides administrative support for the Sales Leadership Team and Account Executives.
Position Responsibility:
- Completes entry of domestic and international sales orders along with follow up correspondence
- Distributor order entry and buyer follow up
- Key and web accounts promo and new store order tracking
- Generates sales reports for members of the sales team
- Releases and revises orders as necessary for shipment from various system queues
- Assists sales & broker team with sales orders, product info, pricing, and shipping
- Broker, web, and key account administrative support including but not limited to broker paperwork completion, and web account inquiries and paperwork
- Communicates internally within the organization in a positive and solution-oriented manner to ensure customer orders are executed correctly
- Communicates externally with retailers and sales teams providing a valuable service of information and timely point of contact for requests
- Customer discount entry, tracking, and reporting
- Coordinates trade shows and special events
- Coordinates travel arrangements
- New account set up paperwork and follow up with sales team
- New lead distribution, follow-up, and tracking
- Generates new products tracking reports
- Back up to all Customer Care related activities as necessary
- Satisfactory completion of appropriate corporate training as related to the position and/or department
- The above is not intended to be an all-inclusive list of responsibilities. Other activities may be assigned as required by management.
QUALIFICATIONSExperience and Skills:
- 5 year's experience in an administrative/customer service position
- Strong data entry experience required - alpha/numeric
- Strong detail oriented administrative and organizational skills required
- Proficient in MS Office systems i.e., Word, Excel, SharePoint & One Drive
- Moderate to advanced Microsoft Excel experience a plus
- Ability to review & verify information for accuracy
- Excellent phone etiquette and written communication skills (Deliver clear, concise messages both verbally and written)
- Must be able to manage multiple priorities, be motivated to take initiative, work independently & within a team
- Ability to work hybrid if preferred, 2 days remote with 3 days in office
Education and Certifications:- Associate's degree or equivalent work experience