Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next.
Ascendion | Engineering to elevate life
We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us:
Build the coolest tech for world's leading brands
Solve complex problems - and learn new skill
Experience the power of transforming digital engineering for Fortune 500 clients
Master your craft with leading training programs and hands-on experience
Experience a community of change makers!
Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion.
Job Title: Customer Service Representative
Responsibilities:
We are looking for motivated, hard-working professionals to join our growing Technical Support team in Rio Rancho, New Mexico.
Potential candidates should possess strong customer service skills with the ability to provide technical support over the phone and through online chat to their commercial customers.
These individuals will be responsible for supporting an advanced ELITE laptop platform.
The job includes competitive pay, in-depth technical training, excellent culture & environment, and strong opportunities for career advancement and development within the technology industry.
Required Skills:
PC Hardware knowledge
Strong customer service skills
Strong phone support experience
Strong computer skills within a Microsoft/Windows environment
Desire to work in a team-oriented environment
HS Diploma or GED
Desire to learn and advance career quickly
Location: Hybrid(Rio Rancho, NM)
Salary Range: The salary for this position is between $25,000 - $30,000 annually. Factors which may affect pay within this range may include geography/market, skill, education, experience, and other qualifications of the successful candidate.
Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: [medical insurance] [dental insurance] [vision insurance] [401(k) retirement plan] [long-term disability insurance] [short-term disability insurance] [5 personal day accrued each calendar year. The
Paid time off benefits meet the paid sick and safe time laws that pertains to the City/ State] [10-15 day of paid vacation time] [6 paid holiday and 1 floating holiday per calendar year] [Ascendion Learning Management System]
Want to change the world? Let us know.
Tell us about your experiences, education, and ambitions. Bring your knowledge, unique viewpoint, and creativity to the table. Let's talk!